THE UP3 EXISTS!! IT FINALLY ARRIVED!!

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  • DavPul
    DavPul Posts: 61,406 Member
    randomtai wrote: »
    SnuggleSmacks wrote: »
    Alright guys, I have officially returned my Up3. It took Jawbone about 5 days to respond to my request for return instructions and an authorization number. I had to go to their Facebook and write several complaints before they finally responded. The item was delivered yesterday, but no sign yet of a refund. Their instructions said it could take 2 weeks, so I'll give them that. I have proof of delivery, so I'm not concerned.

    The promised updates to unlock the technology in the band is not yet on the horizon. It's still going to happen "soon." Considering how "soon" delivery of the preorders was (mine was promised Dec. 22, happened April 22) I'm just not willing to wait and risk it never happening. The tide has turned strongly against Jawbone, judging from reviews and comments from customers on social media. It would not surprise me if they threw in the towel. I only hope that if they do, they don't drag my beloved BodyMedia down with them.

    Jawbone would be so much better off working with the BodyMedia core and making it smaller and prettier and waterproof.

    Sigh... this does not look well for BodyMedia... I agree they had the Core 2 all set, they could have just left well enough alone.

    *kills self*
  • melodycindia
    melodycindia Posts: 1 Member
    Snugglesmacks are you still using the UP3? I previously had the Bodybugg for the past six years just got the UP3 and I'm not happy with it.
  • SnuggleSmacks
    SnuggleSmacks Posts: 3,731 Member
    Definitely not. I returned it long ago. I'm now speaking with my local Consumer Protection Agency about Jawbone's refusal to honor warranties on Bodymedia bands purchased in the past year. I would never dream of owning another Jawbone product. From the beginning, their practices and policies are borderline sketchy at best, definitely not customer-oriented, and their products suck. The Up3 never did do what they promised, even now, a year later.
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