Anyone else getting "Application Error" issues?

PowerliftingMom
PowerliftingMom Posts: 430 Member
edited December 19 in Getting Started
I'm trying to log in my food and every time I try to add anything, I am constantly getting an "Application Error" message "There was a problem with your request. Sorry, but a server error occurred processing your request. Our team has been notified of the issue." Anyone else having the same problem?

«1

Replies

  • kbmnurse1
    kbmnurse1 Posts: 316 Member
    Yes, I am too. Happy to hear just not me. I sent an email to let them know.
  • mk2fit
    mk2fit Posts: 730 Member
    I got one just trying to log in. Ugh
  • Gisel2015
    Gisel2015 Posts: 4,190 Member
    Yes, me too. I couldn't get in the website for several hours after breakfast and I can't get to the Recipes section or add food in a consistent manner. I hope it gets resolved soon. Very annoying.
  • lynn_glenmont
    lynn_glenmont Posts: 10,097 Member
    I'm having the same problem, and have been most of the day on the website. I've had better luck logging food on the app.
  • hippysprout
    hippysprout Posts: 1,446 Member
    Same. It's so vexing, I couldn't even log my water. I tried to add it, but it doesn't actually ever stick. I tried clearing my cache and all, but nothing is helping.
  • iowalinda
    iowalinda Posts: 357 Member
    PowerliftingMom wrote: »
    I'm trying to log in my food and every time I try to add anything, I am constantly getting an "Application Error" message "There was a problem with your request. Sorry, but a server error occurred processing your request. Our team has been notified of the issue." Anyone else having the same problem?

    Yep, same thing here. Been going on for hours. Hopefully it will be fixed soon :)
  • PowerliftingMom
    PowerliftingMom Posts: 430 Member
    Thanks everyone! Hope it gets fixed for all of us soon
  • odjitsanura
    odjitsanura Posts: 7 Member
    Yes I am also
  • snarkymark
    snarkymark Posts: 3 Member
    And ditto...for nearly every entry
  • Gisel2015
    Gisel2015 Posts: 4,190 Member
    Here is their notification indicating they are aware of it. https://myfitnesspal.desk.com/customer/en/portal/articles/2943778-site-down-errors

    From the Suggestion/Feedback Section
  • Rabmonk006
    Rabmonk006 Posts: 14 Member
    yep!!!
  • deepwoodslady
    deepwoodslady Posts: 12,349 Member
    yes
  • gailmarie2912
    gailmarie2912 Posts: 5 Member
    Yes I get this on my computer but when I go on my phone app it works okay.
  • sue_01
    sue_01 Posts: 3,110 Member
    Yes, count me in too. Phone app works.
  • jibunntmn
    jibunntmn Posts: 1 Member
    I got this error in firefox but I'm using google chrome now and haven't been getting any errors.
  • Gisel2015
    Gisel2015 Posts: 4,190 Member
    It looks like it's fixed, and I hope that it last.
  • maryvalekingz602
    maryvalekingz602 Posts: 19 Member
    I’ve been able to log all day
  • PowerliftingMom
    PowerliftingMom Posts: 430 Member
    I can log my food now!
  • cc183g
    cc183g Posts: 12 Member
    NO it is not fixed. Still having problem on 6/14 @ 2:15 EDT. Please fix this problem.
  • cc183g
    cc183g Posts: 12 Member
    ...and on June 16th the problem continues. Is anyone listening??? Anyone working on fixing the problem???
    HELLO??? Anyone home???
  • mb_sumner
    mb_sumner Posts: 5 Member
    Started a few weeks ago progressively worse and today to the point of making it completely non-functional
  • eppen5
    eppen5 Posts: 32 Member
    Yup. Trying all night.
  • potmen69
    potmen69 Posts: 14 Member
    same
  • eppen5
    eppen5 Posts: 32 Member
    Still not working !!
  • buddy352
    buddy352 Posts: 35 Member
    Is it just me or does this program seem very outdated? Not easy to navigate or user friendly. Maybe they should hire someone from Facebook?
  • teacherspet1
    teacherspet1 Posts: 142 Member
    Yes same here.... Its been a few days now & only works intermittently...... 😕
  • try2again
    try2again Posts: 3,562 Member
    This is an older thread, but I've had this issue lately too on the website version. Just a helpful hint- when I reload the page, it seems to have performed whatever action (logging food) that I was attempting to do.
  • lindsaysf
    lindsaysf Posts: 1 Member
    just in the last day or so I've been getting this - only for the food diary - and only on my desktop and laptop. My smartphone & tablet get the food diary just fine. I ran the diagnostic tests - nothing wrong there. I see that one thread about this problem goes back to 2018!
  • rfcoates
    rfcoates Posts: 2 Member
    Here it is, Feb 22, and it still fails constantly. What's going on? Where can I see what Tech Support is doing about the problem and the status of the fix?
  • snickerscharlie
    snickerscharlie Posts: 8,578 Member
    Anyone else find it kind of telling that this old thread from 2018 is still getting revived for the same issue? :/
This discussion has been closed.

Categories