Beginning Nov 1, 2019, the free version of the diary will only save data for last two years
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poisonesse wrote: »Hmm, I never even knew I could look back that far, in all honesty. If I was paying for the site, then maybe I'd be a little bit upset, but for a free site? Too many users, not enough servers, and with no money coming in from all the free users, I think 2 years is a wonderful amount of time. But since the farthest back I've ever searched was a week or two, what do I know?
It's not a "free" site. It's a site where you and all the other users are the product that MFP delivers to advertisers. Some users felt that was a fair exchange for being able to store their logging data in an easily accessible format indefinitely. Some users might have chosen to make their bargain of exchanging their eyeballs and browsing data and whatever other data MFP is collecting about us with some other site if they had known MFP was going to choose at some point to unilaterally decide to delete the data they wanted to store.10 -
I guess too many of us old timers, painfully aware of the tech and customer service shortcomings, are ignoring Premium. So they had to try to find another way to force us in.
I think it stinks, but having that data isn't worth the price of Premium to me, so they are welcome to lock it behind the paywall. They're gonna need to show an at least marginal effort to maintain the quality of the app for me to pay for it. Stinks extra for those of you who legit use that data
I might consider signing up for Premium for one month to export my data, except that I have seen way too many posts from people who haven't been able to get MFP to let them quit Premium once they sign up.
For anyone in the U.S. who is interested, you can lodge consumer complaints with the FTC or your state attorney general.5 -
lynn_glenmont wrote: »poisonesse wrote: »Hmm, I never even knew I could look back that far, in all honesty. If I was paying for the site, then maybe I'd be a little bit upset, but for a free site? Too many users, not enough servers, and with no money coming in from all the free users, I think 2 years is a wonderful amount of time. But since the farthest back I've ever searched was a week or two, what do I know?
It's not a "free" site. It's a site where you and all the other users are the product that MFP delivers to advertisers. Some users felt that was a fair exchange for being able to store their logging data in an easily accessible format indefinitely. Some users might have chosen to make their bargain of exchanging their eyeballs and browsing data and whatever other data MFP is collecting about us with some other site if they had known MFP was going to choose at some point to unilaterally decide to delete the data they wanted to store.
This site is certainly not a charity operated by the benevolent Under Armour corporation. And as such, once you turn your data over to them, they do not keep it for you out of the goodness of their hearts, but out of it being beneficial for them to do so. Once you store it on their system, it becomes their data. Data storage is expensive, and they are likely storing petabytes of data of old log entries, of which only a tiny fraction ever gets accessed. I imagine they'll save quite a bit of money by wiping this data for most users, which is why they are doing it.7 -
lynn_glenmont wrote: »I guess too many of us old timers, painfully aware of the tech and customer service shortcomings, are ignoring Premium. So they had to try to find another way to force us in.
I think it stinks, but having that data isn't worth the price of Premium to me, so they are welcome to lock it behind the paywall. They're gonna need to show an at least marginal effort to maintain the quality of the app for me to pay for it. Stinks extra for those of you who legit use that data
I might consider signing up for Premium for one month to export my data, except that I have seen way too many posts from people who haven't been able to get MFP to let them quit Premium once they sign up.
For anyone in the U.S. who is interested, you can lodge consumer complaints with the FTC or your state attorney general.
Out of curiosity I checked how hard it would be to cancel my subscription and I figured out how to do it in under 30 seconds. Many people are not good at using the internet and blame it on "websites not letting them cancel" when really they just don't follow basic directions.9 -
Nothing is free.
As the saying goes, "If you're not paying for a product, then you ARE the product". In the case of MFP the eyeballs of all the 'free users' are the product being sold to advertisers.5 -
lynn_glenmont wrote: »poisonesse wrote: »Hmm, I never even knew I could look back that far, in all honesty. If I was paying for the site, then maybe I'd be a little bit upset, but for a free site? Too many users, not enough servers, and with no money coming in from all the free users, I think 2 years is a wonderful amount of time. But since the farthest back I've ever searched was a week or two, what do I know?
It's not a "free" site. It's a site where you and all the other users are the product that MFP delivers to advertisers. Some users felt that was a fair exchange for being able to store their logging data in an easily accessible format indefinitely. Some users might have chosen to make their bargain of exchanging their eyeballs and browsing data and whatever other data MFP is collecting about us with some other site if they had known MFP was going to choose at some point to unilaterally decide to delete the data they wanted to store.
This site is certainly not a charity operated by the benevolent Under Armour corporation. And as such, once you turn your data over to them, they do not keep it for you out of the goodness of their hearts, but out of it being beneficial for them to do so. Once you store it on their system, it becomes their data. Data storage is expensive, and they are likely storing petabytes of data of old log entries, of which only a tiny fraction ever gets accessed. I imagine they'll save quite a bit of money by wiping this data for most users, which is why they are doing it.
But they made an implicit bargain with users that they would store their data. I never said it was out of the goodness of their hearts. It's the benefit they provide to users to get their eyeballs and their other data. And if they want to wipe it, they should give the users the opportunity to export it before they wipe it. We could have all chosen some different site if we knew Under Armour was going to delete our data.6 -
lynn_glenmont wrote: »I guess too many of us old timers, painfully aware of the tech and customer service shortcomings, are ignoring Premium. So they had to try to find another way to force us in.
I think it stinks, but having that data isn't worth the price of Premium to me, so they are welcome to lock it behind the paywall. They're gonna need to show an at least marginal effort to maintain the quality of the app for me to pay for it. Stinks extra for those of you who legit use that data
I might consider signing up for Premium for one month to export my data, except that I have seen way too many posts from people who haven't been able to get MFP to let them quit Premium once they sign up.
For anyone in the U.S. who is interested, you can lodge consumer complaints with the FTC or your state attorney general.
Out of curiosity I checked how hard it would be to cancel my subscription and I figured out how to do it in under 30 seconds. Many people are not good at using the internet and blame it on "websites not letting them cancel" when really they just don't follow basic directions.
Did you actually cancel? Have you canceled more than a month ago (or a year ago, if not on a month to month plan) to see if they actually stopped billing you?1 -
lynn_glenmont wrote: »lynn_glenmont wrote: »I guess too many of us old timers, painfully aware of the tech and customer service shortcomings, are ignoring Premium. So they had to try to find another way to force us in.
I think it stinks, but having that data isn't worth the price of Premium to me, so they are welcome to lock it behind the paywall. They're gonna need to show an at least marginal effort to maintain the quality of the app for me to pay for it. Stinks extra for those of you who legit use that data
I might consider signing up for Premium for one month to export my data, except that I have seen way too many posts from people who haven't been able to get MFP to let them quit Premium once they sign up.
For anyone in the U.S. who is interested, you can lodge consumer complaints with the FTC or your state attorney general.
Out of curiosity I checked how hard it would be to cancel my subscription and I figured out how to do it in under 30 seconds. Many people are not good at using the internet and blame it on "websites not letting them cancel" when really they just don't follow basic directions.
Did you actually cancel? Have you canceled more than a month ago (or a year ago, if not on a month to month plan) to see if they actually stopped billing you?
No. Because I don't actually want to cancel. But I have been around the internet long enough to know that the people who cry "I cancelled my account and they keep billing meeee" don't actually know how to cancel their accounts. This occurs with pretty much any subscription service.8 -
I got a free trial of Premium a few months ago. It was kind of nice, but there was nothing that was really worth the extra expense for me, so I cancelled it two days before the trial expired. But first I ~WAS~ able to export a .csv file of all my data. I figured I might want it some time.
I just checked, and now that I'm not on premium, I can't do that so much. Looks like a printable report, but not a .csv file.
It might be worth seeing if, before the end of the month, you can get a one- or three-month free trial of Premium. If not, doing it for one month might be worth the Hamilton if you don't have to re-enter all that data. In fact, I may think about joining up one month a year just to download the data. But yeah -- they should offer that up easily and freely.
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I don’t ever access my old data. I’m
Not really a data geek. So I’m not that fussed. But I would pay for a months premium if I wanted access to it and then cancel.3 -
I haven't read all the responses but frequently software developers take a 'use it or lose it' approach to features. How many users browse through intake records 2+ years ago? My guess, hardly any. The app Lifesum did this too, took away the Sharing feature for their app to share your intake numbers with social media. I checked and I was the *only* person sharing on Twitter. So it got dropped. Incidentally, for Lifesum if you delete the app, then reinstall you only get 30 days of your old data. 730 days seems generous in comparison.2
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cupcakesandproteinshakes wrote: »I don’t ever access my old data. I’m
Not really a data geek. So I’m not that fussed. But I would pay for a months premium if I wanted access to it and then cancel.
We shouldn't have to.2 -
I haven't read all the responses 730 days seems generous in comparison.
Then you should have read the discussion.
I am most certainly not even discussing whether MFP has a right to offer whatever bargain they want MOVING FORWARD and after a formal and publicized change of terms announcement.
I am discussing and objecting to retroactively and unilateraly changing the terms of service in a way which causes damage to me and with no official notice. Compare this to change of terms announcements you may have received from PayPal or Google or Microsoft.
What is most galling is that they can easily avoid *any* damage by arranging for a one-time export of data they're removing access to.
Unless you want me to adopt the even more cynical outlook that all this is all just a ransom demand to extract a one month subscription while subjecting everyone to the hassles associated with starting and stopping such a subscription.
We should not have to jump through hoops to get our data that MFP has decided to discard.
Simple as that.11 -
If I offer something for free and it reaches the point it is too expensive for me and I remove it the only words I want to hear are "thank you for giving it for free whilst you could".
This old data obviously has a value to you, UA have put a price on it of $9.99. You need to decide if your time to manually download this data is worth $9.99.10 -
I had premium for a while and canceled and they did not keep billing me. It was quite a while ago, however.3
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Turning off premium for me was PRETTY easy. Only problem was the site was going through one of it's bug sessions, so I couldn't actually cancel right away. I sent a note to support, and they took care of it. No bills ever. I bet you can get a free month as a trial. Just be sure to cancel BEFORE it expires or you'll have to pay for the next month, too.
I really liked the ease of downloading the .csv file. It's really the main thing I liked about premium. Oh. Yeah. The advertising. I didn't notice so much that it was gone, but I did notice. I sure noticed when it came back. Still not worth fifty bucks a year, to me, to get rid of ads. Close, but.....5 -
I haven't read all the responses 730 days seems generous in comparison.
Then you should have read the discussion.
I am most certainly not even discussing whether MFP has a right to offer whatever bargain they want MOVING FORWARD and after a formal and publicized change of terms announcement.
I am discussing and objecting to retroactively and unilateraly changing the terms of service in a way which causes damage to me and with no official notice. Compare this to change of terms announcements you may have received from PayPal or Google or Microsoft.
What is most galling is that they can easily avoid *any* damage by arranging for a one-time export of data they're removing access to.
Unless you want me to adopt the even more cynical outlook that all this is all just a ransom demand to extract a one month subscription while subjecting everyone to the hassles associated with starting and stopping such a subscription.
We should not have to jump through hoops to get our data that MFP has decided to discard.
Simple as that.
You have obviously overlooked the clause in most every agreement you have made with a service provider stating the service provider can change the agreement at any time they feel whereas you are beholden to it. Examples abound of banks, phone service, cable service, utility services etc. arbitrarily altering the terms of service in for-pay situations—increasing fees without changing the service, reducing service without reducing fees, outright cancellation of various services without reducing fees...My cable bill goes up reliably by a few dollars at least twice a year and I am now paying literally 3x as much for cable as I was when I first procured the service from the cable provider while making no changes at all to my services.
I’m not saying that any of this is right in any way; it is, however, disgustingly commonplace so your level of ire over changes made to a free service is quizzical. Remember the scene in The Empire Strikes Back on Bespin when we learn that Lando has betrayed Han and Leia to Darth Vader? “Pray that I don’t alter the deal further”
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I haven't read all the responses 730 days seems generous in comparison.
Then you should have read the discussion.
I am most certainly not even discussing whether MFP has a right to offer whatever bargain they want MOVING FORWARD and after a formal and publicized change of terms announcement.
I am discussing and objecting to retroactively and unilateraly changing the terms of service in a way which causes damage to me and with no official notice. Compare this to change of terms announcements you may have received from PayPal or Google or Microsoft.
What is most galling is that they can easily avoid *any* damage by arranging for a one-time export of data they're removing access to.
Unless you want me to adopt the even more cynical outlook that all this is all just a ransom demand to extract a one month subscription while subjecting everyone to the hassles associated with starting and stopping such a subscription.
We should not have to jump through hoops to get our data that MFP has decided to discard.
Simple as that.
They have not changed the terms of service. They are changing the features offered, which is very different. They are clearly allowed to do this within the terms:1.3 Service Updates, Changes and Limitations
Our Services are constantly evolving. With the launch of new products, services, and features, we need the flexibility to make changes, impose limits, and occasionally suspend or terminate certain Services. We may also update our Services, which might not work properly if you don't install the updates.
The Services change frequently, and their form and functionality may change without prior notice to you.
We may provide updates (including automatic updates) for certain Services as and when we see fit. This may include upgrades, modifications, bug fixes, patches and other error corrections and/or new features (collectively, “Updates”). Certain portions of our Services may not properly operate if you do not install all Updates. You acknowledge and agree that the Service may not work properly if you do not allow such Updates and you expressly consent to automatic Updates. Further, you agree that the Terms (and any additional modifications of the same) will apply to any and all Updates to the Services. We may change, suspend, or discontinue any or all of the Services at any time, including the availability of any product, feature, database, or Content. In addition, we have no obligation to provide any Updates or to continue to provide or enable any particular features or functionality of any Service. We may also impose limits on certain Services or restrict your access to part or all of the Services without notice or liability.
Their terms of service never promised you irrevocable, lifetime access to them storing your data for you. At best that could be considered a feature, which they have the right to revoke without any notice (even though they are in fact giving notice). They could make it so that adding new food entries to the diaries was a premium only feature with no notice, and it would still be 100% allowed under their terms of service.
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Is this something that people found beneficial? I understand wanting to have access to your old measurements and weigh ins, but I am unsure of how helpful knowing what you ate 3 years ago today is.
I find it quite useful, 3 years ago I lost my weight succesfully and maintained for around 1 year until I had some work related stress stuff and piled some weight back on through comfort eating, I look back over my entries of the time I was losing weight for recipe and snack ideas that I know satiated me.17
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