Exercise from Apple Watch not syncing

7jillsie7

I'm sorry if this has been asked before, but I'm getting frustrated. It looks like my Apple Watch and My Fitness Pal app are totally synced up, but it doesn't appear that my workouts are logging in My Fitness Pal automatically. Is this something I need to do manually? It seems to only capture my steps but none of the work I do on my Precor Elliptical, ab work or weight training that is being tracked on my Apple Watch.

Thank you SO much for your help.

barrel12fitness

Hi, my exercise has stopped uploading to my fitness? It’s not just myself but my wife and friends to. What’s changed?? All permissions from apple fitness and my health app are still on?

stephen_kerr14

App not syncing with Apple health app information so not including exercises details for calorie counting

wcardinal

My Apple Watch does not auto update your app after new release

PixelMom07

Same here!!!

Dena216

Same issue here all of a sudden.

scruffylady1

Me too! I am glad It’s not just me struggling with technology!!

acoggins76

Same..looks like we will need a fix..

briginemw

I fought with my phone for almost an hour thinking it was something I was doing wrong. We need a fix!

perryc05

Are you still getting the general steps coming through but not the recorded exercises from your Apple Watch?

If so there is a workaround in this thread. You just need to go the NewsFeed in the app and then back to Diary and the recorded exercises from the current day will come across.

https://community.myfitnesspal.com/en/discussion/10865572/exercise-from-apple-watch-not-syncing#latest

green8039

I have been using the app for two months with no issues. My daily run is recording on the Apple Watch and has been automatically logged to exercise in the app. After this recent upgrade of MyFitness Pal the run metrics does not log, just shows steps. Any ideas why the other exercise metrics recording on my watch do not log?

number3456

I know in other posts that you are aware of this issue but it is very iritating that with the "new" app you still have not fixed this.

p197330

Since the new update to MFP it doesn’t recognise steps or Apple Watch exercises. They are not syncing with MFP. I too have raised a ticket and heard nothing. It appears many others here have the same issue. Quite how a tech support department can release what must clearly be an untested package is beyond shocking. In any other organisation heads would roll and the new release rolled back with a big apology. Now MFP is useless.

SheerVelvet

Same. So frustrating.

perryc05

See the workaround on page 5 here: https://community.myfitnesspal.com/en/discussion/10865572/exercise-from-apple-watch-not-syncing/p5

embeay715

MrCooling wrote: »

There is another workaround which I discovered today by accident.
On iPhone:
In Diary view: at the top of the page, where it has "Calories Remaining" there are 3 dots on the right-hand side.
Tap them.
New screen appears called "Custom Dashboard".
Tap "Calories Focussed" - even if you already have it set to that.
It will refresh and the screen will automatically change back to your diary...and it will import your day's Apple Workouts.

Typing it out makes if sound far more time consuming than it is!
It takes two taps and about 2 seconds.

No idea why that works, but it does.

This worked for me when the usual fixes did not.

delmamsjuiceybohannon

Same I’m pist

stuman74

Using MFP for over 9 years with a streak at 3439, this latest update a couple weeks ago really sucks. Weight entries and exercise from Apple Health are no longer automatically importing. The home screen just to get to my weight tracking is slow and choppy and requires to scroll down. When will this be fixed???

bikerteacher

My fitness pal only gives credit for exercise and steps-- not total active calories (these are calculated on my Garmin), correct? My remaining calories are always a little different between my Garmin app and my fitness pal app. Which is a better reference??

MattVonOel1965

The issue persists and none of the suggested workarounds, e.g. newsfeed or calorie focused is working. It's unacceptable that for the price of the premium app UA is not capable of solving this. I won't renew my subscription just to track my calories; there are better and cheaper solutions out there. It's amazing to read how many people complain but MFP doesn't seem to care. Maybe going to well with the business....

perryc05

MattVonOel1965 wrote: »

The issue persists and none of the suggested workarounds, e.g. newsfeed or calorie focused is working. It's unacceptable that for the price of the premium app UA is not capable of solving this. I won't renew my subscription just to track my calories; there are better and cheaper solutions out there. It's amazing to read how many people complain but MFP doesn't seem to care. Maybe going to well with the business....

Contact them and tell the service rep the workarounds aren't working for you. They got back to me in less than 24 hours.

chabrown1

Just as an example:

Yesterday I burned 677 calories through a combination of cardio and strength exercises over 120 minutes.

According to MFP I burned 44 calories over 1 minute of exercise with no strength training.

Linking up with Apple Health is not exactly new technology, and the previous version of MFP worked fine. I cannot believe that the new version of MFP does not work and that this is not an easy problem to fix. I am an Apple programmer and this is pretty easy stuff.

Talk about unbelievably sloppy programming and poor quality control.

captmandy

Ok getting really frustrated with this not syncing up even though it says it is.
I did a heavy workout and it’s only saying 11 calories burned.

This has been going on since they updated the app w a new look.

Fix it guys! This app is good but I don’t have time to constantly mess with it to try to get it to sync up
& update. (When it’s random & does it on its own at times.)