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How About We Don't Delete Newsfeeds

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Replies

  • gemwolf110
    gemwolf110 Posts: 1,498 Member
    Betty wrote: »
    Hi y’all, 

Wanted to first acknowledge that saying good bye to any feature is hard, and I too am sad to see the Newsfeed ride off into the sunset. I do feel strongly that social interaction is important for a lot of folks on what can often be a lonely and difficult journey and having friends cheering you on can make a difference. 

    I’ll be transparent that the Newsfeed was one of our oldest features that had many flaws and was no longer sustainable to support. While it was not used by many we understand that it’s a real loss for those who used it.
    While it is not perfect, due to some limitations like no friend or follow features in the Community, our team enabled the Community Activity Feed on profiles within the community as it was an existing feature available from our forum providers. Some of you may even remember seeing it briefly back in 2021 when we updated the Community.
    The community profiles only have two options Public or Private, and the Private option makes the Activity Feed unviewable by others. The next best alternative to utilizing the Activity Feed would be to create a Private Group to invite your friends to and interact with them there.
    I know these options don’t “replace” the Newsfeed by any means, but we hope they help give some members some options to interact with others outside of topic driven discussions.

    Can we fix the newsfeed instead of completely scrapping it? The likes and comments were very supportive for me. Very sad and paying member :-(
  • 1ns1d3_0u7
    1ns1d3_0u7 Posts: 45 Member
    KickassAmazon76 wrote: »
    Seems to me that the problem is that MFP has too many free users using free features. While I'm sure some people in the company feel less than good about pissing so many people off, what does it matter if users leave if they never paid in the first place?

    Well.. the free, long term members, the ones who post educated feedback and suggestions in the forums, the ones who grab hold of new members (who WILL and DO pay) and help them along their way... they're a form of intellectual assets that you cannot value on a balance sheet.

    I get that nothing is free... so run a poll to see how much people would be willing to pay for a news feed. I know that I won't pay a pile of money for micro tracking and all the extra features, but I would have been willing to pay a smaller annual subscription for a STABLE and USEABLE news feed, bar code scanner and reliable diary with macro tracking.

    Give us options to pay something but not an astronomical amount. Create a tiered payment structure, and maybe you'd see some of that influx of dough that the stupid ads all over our newsfeed don't generate.

    If you don't care about your free users, then find a way to soak them for a bit of coin and they can pay for your developers to do a better job of the feed.

    I have been using mfp for free for 14 years (or more). I've made lifelong friends, they helped me through an abusive divorce, the loss of family, pets, children who were suicidal and struggling with chronic pain disorders. The news feed was THE ONLY safe place from my ex (who stalked me relentlessly) and the only place where I could truly be ME and still feel loved.

    I am grieving the loss of that community now.
    I just wish you would have asked us how much we'd have been willing to pay to keep it around. You might have been surprised.

    This, I'd be willing to pay for premium if the standard app/website wasn't a complete glitch-fest. Half of the time I see the stupid strawberry error page. So why would someone put up money on a questionably stable app?
  • Workoutahloic50
    Workoutahloic50 Posts: 391 Member
    The family we have created through newsfeed is extremely important and we use newsfeed Every day!!Ive emailed several people at Francisco partners and haven’t heard back from anyone.But it’s obvious WE don’t matter,we don’t have any say in what we want as the users of mfp.Im sure it’s more to do with money.
  • SafariGalNYC
    SafariGalNYC Posts: 1,461 Member
    Workoutahloic50 wrote: »
    The family we have created through newsfeed is extremely important and we use newsfeed Every day!!Ive emailed several people at Francisco partners and haven’t heard back from anyone.But it’s obvious WE don’t matter,we don’t have any say in what we want as the users of mfp.Im sure it’s more to do with money.

    I’m sorry you haven’t received any responses. I don’t know anyone that has reached out that has received a response.

    Many business owners and financiers I know personally see the value of community engagement… I’m saddened that MFP does not. Actually a bit shocked.

  • annliz23
    annliz23 Posts: 3,742 Member
    edited July 1
    I agree save the News feed
  • daria0919
    daria0919 Posts: 1,136 Member
    edited July 1
    Spaff_luceat_lux_vestra_BSB wrote: »
    Hey All...please go rate the mfp app...give it a 1 and comment. If enough people do it they will see how unhappy we are

    Keep speaking up

    I did exactly that!! Keep flooding the App reviews stating you want the NEWSFEED. It’s the PAL part of MyFitnessPal!!
  • daria0919
    daria0919 Posts: 1,136 Member
    edited July 1
    Betty wrote: »
    👋 Hi, just chiming in again to say I'm continuing to read and pass along your feedback.

    In regards to the forums, I'll work on collecting feedback and see what is possible with our forum providers to make improvements here. I can't make any promises, but always happy to research what can and can't be done here.

    @Betty - I used posting my Diary privately to my friends in the NEWSFEED as my way of being accountable. How can I continue to do that with my personal private friends so I can continue my weight loss journey privately and safely?
  • COGypsy
    COGypsy Posts: 1,352 Member
    edited May 31
    KickassAmazon76 wrote: »
    It is clear that the decision makers at mfp don't care. Sad, but clear.

    But did we honestly think they would? Maybe I'm just jaded, but they are in the business of making money, actual people aren't part of the equation.
  • Spaff_luceat_lux_vestra_BSB
    Spaff_luceat_lux_vestra_BSB Posts: 289 Member
    edited July 1
    SafariGalNYC wrote: »
    So my newsfeed button is officially gone.

    I clicked on friends… and there is no way to
    directly go from my IOS app to friends activity pages.

    So do we have to keep a list of screennames on a notepad, then go to community and do a search for them? That is really inefficient especially for app users. The app also doesn’t allow copy and paste from friends list to community.

    This roll out is really lousy and discourteous corporate MFP.

    @betty @durden - doesn’t seem like MFP has taken any of the hundreds of users pleas into consideration, nor has it been transparent about the timing of this roll out. There are people that don’t read the community boards that just woke up to having no newsfeed.

    Between emails outreach, numerous posts in this board and a social media campaign… corporate MFP has just given many loyal years long users the middle finger.

    It was posted that the newsfeeds would go away “sometime before end of June.” Having a date would have been nice so users could have communicated with friends on their feed.

    After 10+ years, I have ended my paid subscription.

    Hey M....GO visit Francisco Partners in NY...maybe you can at least talk to a real person👍
  • henridw2095
    henridw2095 Posts: 1,179 Member
    edited July 1
    My newsfeed is now gone, and so am I. I switched to cronometer which is a much better tracker, the newsfeed was the only reason I stayed. I will use MFP for the community section only, needless to say, I will not renew prime membership. Sad to see MFP destroy a great community and possibly its user base. I‘m on IG now to substitute for the newsfeed,
  • LINIA
    LINIA Posts: 1,159 Member
    SafariGalNYC wrote: »
    The camaraderie of the personal newsfeed has kept many, including myself - coming back for years. Without it.. how is it different than other fitness apps?

    It will be interesting to see — in the light of so many user requests to keep the feature if the developers and corporate side see a value in it for the user experience.

    :/ **S A V E O U R N E W S F E E D**

  • LINIA
    LINIA Posts: 1,159 Member
    **S A V E O U R N E W S F E E D**

  • LINIA
    LINIA Posts: 1,159 Member
    edited May 31
    gpl0rntnapl6.jpeg

    Friday Lunch
  • AnneGenevieveS
    AnneGenevieveS Posts: 441 Member
    edited July 1
    I guess you never really know how important people are until they are gone. Grieving the end of my time here with my pals.

    As others said, even when I wasn't tracking, I always came back to MFP for my Newsfeed family.

    This sucks, and the activity feed is the worst. Just tried to use it, and it's a mess. It takes you to a nonsense page and then directs back to the app. I entered my weigh in (loss), and it didn't post. So we have less features with the same glitches, and no safe space with our support pals.
  • SummerSkier
    SummerSkier Posts: 5,132 Member
    edited July 1
    What an incredibly interesting position "VP Customer Happiness" 🙃🙃🙃 I have been around the corporate business world and the military for over 40 years and really never knew that was a position. Great message. 😕
  • Adventurista
    Adventurista Posts: 1,773 Member
    edited July 1
    SummerSkier wrote: »
    What an incredibly interesting position "VP Customer Happiness" 🙃🙃🙃 I have been around the corporate business world and the military for over 40 years and really never knew that was a position. Great message. 😕

    Best velvet glove delivery I've ever read.
  • Pennyandlu
    Pennyandlu Posts: 6 Member
    edited July 1
    Here's the email I received

    Dear Michelle,
    First and foremost I am genuinely sorry for the impact that our removal of the newsfeed is having on our community. I won’t deny that it is a real loss for those who were actively engaging with their friends to get the motivation and support needed to be successful in this journey. I have worked at MyFitnessPal for over a decade and personally the newsfeed used to be my favorite feature.

    The newsfeed is an old service that had costs and other issues associated with it and unfortunately only a very small percentage of our members actually used this feature.

    So while I do understand and support the business reasons behind this change, it isn’t without regard to how much it will be missed. I also fully recognize that the other social features we have, do not replicate what the newsfeed was providing. While we hope to bring more features into the app to help our members be successful, we don’t plan to restore the (old) newsfeed. I know this isn’t the answer you would have wanted, but I did at the very least want to reach out to you personally to let you know that we got your message. Our Board of Directors and our executive leadership team have read and discussed your email specifically.

    I understand if you want nothing more to do with us, but we would love an opportunity to hear more from you. Would you be willing to meet with myself and some senior folks from our product team in the future? We can’t always give the customer want they want, but we can always listen and learn and do better next time.

    Again I am sorry for the frustration and inconvenience and disruption of your MyFitnessPal relationships this change has caused you.
    Olivia Carlson
    VP Customer Happiness

    This should satisfy the delusion that some of my friends on the newsfeed have that a "miracle" is going to happen and we'll be saved. If the "Bluebird Of Happiness (VP Customer Happiness)" can't save us no one can. It's time to find somewhere else to land.................the general consensus seems to be IG for photos and Lose It for the newsfeed and tracking food and exercise but don't wait too long to decide!


  • Lady_jk24
    Lady_jk24 Posts: 39 Member
    edited July 1
    To be fare it didn’t have a newsfeed 12’years ago when I first joined and it was fine

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