Crazy Things Cashiers Have Done/Said

quirkytizzy

I did once have a cashier say to me, when I was roughly 2 and a half months pregnant (I showed early) that she hoped I wasn't having an abortion. I didn't go through with the pregnancy anyways, but to this day it boggles my mind that a complete stranger felt she had permission to make such a personal and invasive statement towards another complete stranger.

jenbit

I just have to say i try to be polite as possible while in line or in the store especially during the holiday season. Partially because if I had to do with those holiday crazed people I would probably end up in jail....


However my best freind work in a call center for tow companies all over the country. She got a call one time from someone who was driving through utah on his was to another state. He kept telling her "cant you see me I'm waving at the satelite lol. She then told him that she was in Florida and they didn't have a satelite. He said "well **** how long is a tow truck gonna take to get her from there then

JustJennie1

I just have to say i try to be polite as possible while in line or in the store especially during the holiday season. Partially because if I had to do with those holiday crazed people I would probably end up in jail....

Same here. I am always polite to cashiers or people in the service business period because I'm sure they get a lot of crap all day long. With that said though the moment you turn into a not-so-nice person to me it's game on and trust me. You do NOT want that. I've actually had to pass the phone over to my husband and have him deal with people who are being rude. :blushing:

penrbrown

Many years ago, I worked as a check-out clerk at a grocery store. One of my co-workers was notorious for squeezing loaves of bread as she scanned them. She said it gave her satisfaction (yeah, she was a bit mental). It always pissed people off, but no one ever complained to her face because she was sooo crusty, mean and nasty.

One day, an elderly lady, no more than 4'11" tall, came through her line, and once again, cranky clerk squeezed the old girl's loaf of bread. Well, the old girl just snapped - she opend the bag and started pelting the nasty clerk with every piece of misshapen bread in the bag whilst screaming foul names at nasty clerk.

It was the best day I ever had working there!

ROFLMAO!!!!

DrMAvDPhD

On the other side of the counter.....

I run a specialist game shop, stuff you can't get in normal stores. A couple of months ago a woman came in with a bunch of metal miniatures (like warhammer if you know what that is) and said she had bought them a couple of months ago for her nephew but he already had them so could she have a refund. now store policy is refunds if faulty, exchange or credit note if unwanted. I asked for her receipt and she said she'd lost it. i said I could probably find it in the data base to see when she had bought it and low and behold all the items were still on the database!

So not only had they been stolen from us (I hand write the price tags and they were still on) she was going to try to get money off me as a refund.

I pointed this out to her, said I was about to call the police and she legged it out of the shop!

She probably had just grabbed them off the shelf that day. We had a lot of this at CVS, and people who would grab receipts tossed in the parking lot and try to "refund" the items.

quirkytizzy

She probably had just grabbed them off the shelf that day. We had a lot of this at CVS, and people who would grab receipts tossed in the parking lot and try to "refund" the items.

I'll admit, in my younger and less law-abiding days, I thought about doing that. Never had the balls. I'd be the dumbass who got caught and probably in some fantastically comical way, too.

supplemama

These stories have made me giggle. When i was working in a womens clothing store a woman panicked that she'd lost her child and grabbed me in a panic begging for help as her baby was missing, I informed my manager and began to search among the clothes racks for a small child hiding in one of them, which was a regular thing, the woman set off the fire alarm!! Why? Because she thought this would shut all the doors/shutters in the building stopping anyone leaving with her child. Uh, no! Why would we trap people in a burning building?? The best part was she found her 'baby' who turned out to be a bored (now mortified) teenager of at least 14!!

LOL that is crazy. Crazy!!! the poor teen LOL

fit4lifeUcan2

When I had my own shop I had prepackaged chocolates used mostly for gift baskets but also sold them alone. A women came in and bought a bag of chocolate covered pretzels and a few other items. The next day I had to go out of town so my husband held down the shop. When I get back he tells me this women came in trying to return the almost empty bag of chocolate covered pretzels and a used bar of soap. She complained the pretzels were bad and the she didn't like the natural soap with the oatmeal in it. She argued with my husband who said to her if they were so bad why did you eat almost the entire bag? If the soap was so bad how come its nearly gone? Did your entire family use it first? She put it in a zip lock bag and it had hair on it!! Gross!! My husband refused to give her a cash refund since she had paid with a CC and didn't even have her receipt so he gave her store credit. She then picks up a bottle of body lotion, shakes it up and squirts it out onto her hand but squeezed so hard it shot out all over the front of herself and the floor. My husband said you just bought that... now get out of my store! lol She ranted that she would tell everyone she knows about our horrible service and my husband said I don't care get your **** *kitten* out of here. lol She's just lucky it was my husband she had to deal with because I was the one who sold her those items that she insisted on getting after she told me what she wanted and needed in a bar of soap. And I've never heard of any store taking back a nearly empty bag of food and giving a refund let alone a used bar of soap! Do you eat a box of cookies you bought from the super market and return it with 3 left in the box and say they're bad and I want my money back? I think they would look at you as if you had 3 heads then say NO!

abetterluke

While working as the manager of a cell phone store I had a guy come in with a flier we had sent out. The flier said in very specific terms "Upgrade your phone and sign a new 2 year contract and get a free bluetooth headset!"

So he came in asking about it...I showed him the phones and he said "well...I don't like any of these so I just want my headset."...I told him he only got the headset if he upgraded his phone and signed a new contract...he swore up and down that his flier didn't say that (despite me pointing it out) and the proceeded to tell me I was a "f***ing idiot" and that I couldn't read and that i was too incompetent to do my job...

The next thing I knew I lost it...I jumped up and screamed "F*** YOU" at the top of my lungs followed with getting straight up in his face and telling him to "GET THE F*** OUT OF MY STORE YOU A**HOLE!"....He left saying he was going to call the cell phone company. Never did to my knowledge. The whole thing was on camera...not that that would be good for me but it would at least show how ridiculous and abusive of a customer he was.

Needless to say that was the worst I've ever done.

neelia

I work for an insurance company as a service assistant. Once I had a customer at my desk making a payment (a little old lady) and had another customer walk in the door (a male). I told him I would be with him in a few minutes, so he sat down in the lobby and proceeded to light up a big fatty. The old lady said, "Is that weed?" to which he replied, "Mind your own d*mn business."

He then walked over to where the lady was sitting and started going through her purse, which was in the chair next to her. She grabbed her purse out of his hands and I asked him to leave, locking the door behind him. The lady and I were in complete shock as we watched the man pull down his pants and pee off the front porch of our office!

Needless to say, I called the police.

rompers16

One year my husband and I went to Boston to celebrate our anniversary. We stopped at a jewelry store and asked for directions to Faneuil Hall. She told us and when we asked how long would it take to walk there, her response, after looking me up and down, was "Well, I can make it in 10 minutes, but I'm not sure you'll be able to." WTF?

XxXWhitneyShereeXxX

I was at Walmart buying condoms for me and hubby, I don't remember what kind but it was something that hadn't been out very long, any who the cashier asked me how good they were and if they felt good ... I was very ... thrown off. She was an older woman too (40-50ish)

fit4lifeUcan2

One time I went into a store to buy a new cell phone. I used to just buy them online but wanted to see this one in person. When I was paying the guy held onto my cc for quite a while under the counter and just kept mumbling about how slow the system was and started to tell me how he had a felony conviction and wasn't supposed to own a gun but had one anyway. My kids and I were just looking at each other in shock over this guys story and the fact that he was telling us all of this. I finally got my card back after the purchase went through and go home. The next day I noticed my account was negative 1200 dollars. I run to the bank and ask what on earth is going on. They asked me if I ever ordered online and bought designer clothing from France or used an ATM in Utah!. I told them no I have never been to Utah nor do I order anything from France. It then dawned on me that the day before this guy at the cell phone store had kept my card for quite awhile under the desk. I called the cell phone company and told them what happened and also noticed that I was charged a much higher sales tax than we have here in our state. A few days later I go into that same cell phone store just out of curiosity and the place looked like it was ransacked. I asked for the manager and told him what happened and he said oh that would be Mr. XYZ he is why this store is a mess. We caught him skimming customers CC's and fired him and he flipped out and threw things all over the store. HE said they had to call the police and had the guy arrested. I did get my money back thanks to my banks protection plan but a lot of bills and things were messed up for awhile and I was without access to my accounts for a couple of weeks. Plus I had to open all new accounts and get new cards. ughhh

acknan

Just the other day I purchased lunch and a drink at a fancy vegan lunch place and my meal came to $11.90. I gave the cashier (a rather easily confused girl that had to ask me about my order a few times- Sandwich and soda) a $20 bill and got back $8.05. I asked, "Oh I thought it was $11.90?" She replied, "Whatever, it doesn't matter."

I figured that if giving me my correct change "didn't matter" then her tip didn't matter. I gave her the nickel, shrugged my shoulders and walked away from the counter.

Either she didn't care about giving the right change or doesn't know the difference between a nickel and a dime. Hopefully for her boss's sake, she knows the difference between a $1 and a $10 or a $100.

penrbrown

I'm going to turn myself in!!!


Incident 1:

Customer: *puts a load of fruits and vegetables on the till*
Me: *ringing them through.* You know. I read an article once that said the shape of a fruit or vegetable gives us clues as to what body part it helps. *holds up tomato* This one... helps your stomach. *holds up avocado* This one helps your kidney I think. *holds up banana - looks at male customer* What do you suppose this one helps?
Customer: *sly smirk*


Incident 2:

Customer 1: *walks right past open till, starts unloading groceries on the empty till I'm working on*
Me: Excuse me. This till isn't open. Please go to the till with the open sign.
Customer 1: "There was no one there! *in snottiest tone EVER*"
Me: *smile* There will be when you enter the aisle.
Customer 1: *snorts and storms off to open till*

Customer 2: *walks right past open till, starts unloading groceries on the empty till I'm working on*
Me: This till isn't open. Please go to the till with the open sign.
Customer 2: "THERE WAS NO ONE THERE!" *in very aggressive, snotty tone*
Me: Someone will come if you enter the aisle and start unloading.

Customer 3: *walks right past open till, starts unloading groceries on the empty till I'm working on*
Me: This till isn't open. Please go to the till with the open sign.
Customer 3: "There was no one there!" *just about shouting at me*
Me: "YEAH! Well this one has a closed sign on it! That one has an open sign on it! IF YOU GO TO THAT ONE SOMEONE WILL SERVE YOU!"

>.< I just... after getting attitude the first few times I had enough and just snapped. The woman stormed to the open till. Turned her back on the cashier. Refused to speak to anyone and stormed right out of the store. The cashier, btw, was perfectly polite and nice to her. No need to take her anger out on the poor girl.

NOTE TO CUSTOMERS: If a till has a closed sign on it - it's closed. Even if a cashier is standing there. Sometimes we have to work on tills and fix computers or whatever so just because we're standing AT the till, doesn't mean it's open! Go to the till with the freaking open sign. Even if there isn't a cashier at that till, she will come if you enter her aisle. We cashiers do not just stand around waiting, we have menial tasks we're expected to perform when there are no customers around.


Incident 3:

Customer: *buying bananas*
Me: Be careful when you leave!
Customer: What? Why?
Me: Monkeys! You've got bananas. The crazy monkeys might get you!
Customer: ... HAHAHAHAHA!

*after this incident I started calling him the banana man. He told his wife. She came into the store to introduce me to the banana babies. Lots of fun*


Incident 4:

Me: "Please insert!"
Customer: "I can't get it in!"
Me: "Bad aim, huh? Need some help?"
Customer: "I got it!"
Me: "AH! You pulled out too soon!"
Customer: "Ah frick! Let me try again."
Me: "Wait... okay. Now!"
Customer: *shoves it in - gets nervous - pulls it out*
Me: "OH! YOU PULLED OUT TOO SOON AGAIN!"
Customer: "****! I swear I don't normally do this!"
Me: "I believe you."
Customer: *at end of transaction* "Well, it was good for me. Was it good for you?"
Me: "... really?"

All other customers in line listening: O.O'

-> I swear it was an innocent conversation but man does it come off dirty from the outside looking in.

lydia_the_tattooed_lady

Where do I begin? lol I've been in customer service type jobs for 8 years The worst customer I've ever had was at my part time job (cashier at a grocery store). I'd been working there for SEVEN YEARS with ZERO customer complaints until this stupid lady. I was ringing up her order like normal and came across a bag of bakery goods. I gently opened the top to see what was inside so I knew what to ring up. She flipped. She just kept repeating, at least 20 times, how rude that was and that she didn't want to buy them anymore. I apologized profusely, completely embarrassed from her public claims about my "rudeness". She then complained about me to my manager. I usually go out of my way to help customers so I think that's why this lady really pissed me off lol Freaking out over something so small!! It's not like I stuck my face in her damn bag.:noway:

KaththeaB

At the local Wal*Mart (so many good stories there!) I was at the cash register. The cashier tells me the total is $48.17 so I hand her $53.20. She looks at me, then the register and back to me. "But it's $48.17..?" I said I knew that. She looks at me very puzzled as she slowly types in the $53.20 Wala! She seems totally amazed that the change is now $5.03

Apparently math is not required to work a register.

gkwatra

I was once at a Friendly's Restaurant, known for their burgers and ice cream. After she rushed us through our meal the waitress came over with our slip. I told her we weren't done yet, that I wanted an ice-cream for dessert (who goes to Friendly's without getting ice-cream?). She told me she didn't have time to get me ice-cream, that I would have to go order it at the take-out window.

Hmmm .... Friendly's (NOT!) Restaurant.

justal313

My favorite as of late. A few months ago I was on my way to Babies R Us and they weren't open yet for another 10 minutes so I went to dunkin donuts.

I was just going to get a coffee but they brought out munchkins from the kitchen and I thought I'd order one.

The cashier asks me "one munchkin? What are you gonna do with just one munchkin?"

I said "Eat it" and she looked at me like I was crazy.

What was crazy was when I got to my car and logged the munchkin and it's 80 calories for a single munchkin. Thats as much as an apple! In the past I would have eaten like 3 maple frosted donuts and a sausage/egg/cheese bagel. Wow.

UhOhItsKylie

The husband and I had pregnancy "scare" (not really a scare, but I was late and wanted to know) so I went to purchase a pregnancy test, which is already slightly awkward in itself.

While ringing me up, the male cashier got to the tests and actually asked, "So are you hoping for a positive or negative?" I was completely shocked and had no clue how to respond. I just laughed uncomfortably, and he proceeded to tell me how his wife got pregnant 2 months into their marriage, and how he wished they'd waited longer.

Some people have zero filters.