Crazy Things Cashiers Have Done/Said
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Walmart cashier couldn't figure out how much a 10% discount was...she had to call over her line supervisor and they both broke out a calculator to figure it out. Classic.0
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A few years ago at my local convenience store, I noticed big wanted posters by the frozen food section. It had people's photos taken from the store's security camera. The writing underneath was stuff like "WANTED: STOLEN CARTON OF MILK" or "WANTED: CHEESE THIEF" LOL.
At the cash register, I make the mistake of asking about the posters. This Jamaican girl pulls out a spray can and says "we get thieves every week. I spray them in the face with this chemical. It melts their face gooooooood" then stares at me.
Needless to say, I paid up LOL
*walks backwards toward the door, feeling for the door handle with my hands*0 -
My husband went to buy some shirts at Men's Warehouse and because he has broad shoulders and had gained some weight since last buying a shirt, he wanted to try on the shirt. The gentleman helping him, then said that shirts aren't allowed to be tried on at that store. Really!!!??? Didn't buy anything from that store
Even Victorias Secret lets you try on stuff!0 -
www.notalwaysright.com
You're welcome.
On another note, I always respond in a horrified manner when I am asked if I want to give a dollar to support cancer. NO, I DO NOT SUPPORT CANCER. Jeez.
also notalwaysworking.com
Two HILARIOUS sites!0 -
On the other side of the counter.....
I run a specialist game shop, stuff you can't get in normal stores. A couple of months ago a woman came in with a bunch of metal miniatures (like warhammer if you know what that is) and said she had bought them a couple of months ago for her nephew but he already had them so could she have a refund. now store policy is refunds if faulty, exchange or credit note if unwanted. I asked for her receipt and she said she'd lost it. i said I could probably find it in the data base to see when she had bought it and low and behold all the items were still on the database!
So not only had they been stolen from us (I hand write the price tags and they were still on) she was going to try to get money off me as a refund.
I pointed this out to her, said I was about to call the police and she legged it out of the shop!0 -
Mine is very NC related.
A couple years ago, I was denied purchase of a couple bottles of wine (was 33 at the time) because an inexperienced cashier GLANCED rather than looked at my driver's license. When I pointed out the birth date on the license, she summoned the manager and the security officer on duty claiming I had a fake ID.
This was due to some confusion about how a license is color coded in NC.
Why it happened: In NC, if you are under 21, your picture is surrounded by yellow frame to indicate under 21 but over 18. Once you're over 21, it is surrounded by green. Now, I have a commercial license (bus license). While my picture is surrounded with a green frame (smaller than the normal green frame since it's commercial) the text that normally say NC Driver's License (green for over 21) says Commercial Driver's License in YELLOW. So, the cashier just glanced, saw yellow and denied the sale. Once I pointed out the birth date, since there was yellow text, she accused me of having a fake. I blame the store (I worked in retail for a few years) because I'l 100% certain they trained her the quick way. Which is - RED = no alcohol or tobacco, YELLOW = Tobacco ok, but no alcohol, and GREEN = good for both.
JM0 -
Right, a truly bizarre event today gave me an idea for a thread.
What is the craziest service you've ever received (good or bad)?
I'll start!
This afternoon I popped into our local health food store to get some flour for my Christmas cookies. I noticed the owner and her sister at the front when I entered and how they seemed to get a bit stiff at the sight of me but I didn't think much of it (this is a local store, by the way. Very small. Kind of quaint. But carries specialty items the big chains don't have).
As I was choosing my flour I could hear raised voices that got progressively louder with every moment. Next thing I know they're screaming at each other.
I waited in my flour aisle, quiet as a mouse, until the screaming died down then I hesitantly approached the counter to make my purchase.
The owner rang my items in without a word and when the transaction was complete she THREW my purchases across the counter at me! The bag hit her coffee cup and knocked it over so coffee went spilling everywhere, and then slammed into my chest (it's just flour but I like to be dramatic with my word choices). None of the coffee hit me but the purchases did! I backed up and ducked out of there quick let me tell you!
Craziness!
Tag! You're it!
Omg! Tell the manager! Fire her *kitten*!0 -
i'm going on 5 years of cashiering so i have waaay more crazy customer stories then cashier stories! we have one guy "crabby guy" (original nickname, huh?) who is just SO FRUSTRATING. like. GR. he calls (always when it's busy) gives you a list of groceries (this isn't a service we offer), says he'll be there in 10 mins and we need to have it rung up and waiting for him. and he is always soo rude and crabby and mean! like if it was some nice older lady/gentleman we would gladly do it but when you come in yelling at us it's a whole other story. like. GR. just writing this makes me mad! sometimes he drives up to the doors and sits there and honks until somebody comes out and then he tells us what groceries to get him.0
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i'm going on 5 years of cashiering so i have waaay more crazy customer stories then cashier stories! we have one guy "crabby guy" (original nickname, huh?) who is just SO FRUSTRATING. like. GR. he calls (always when it's busy) gives you a list of groceries (this isn't a service we offer), says he'll be there in 10 mins and we need to have it rung up and waiting for him. and he is always soo rude and crabby and mean! like if it was some nice older lady/gentleman we would gladly do it but when you come in yelling at us it's a whole other story. like. GR. just writing this makes me mad! sometimes he drives up to the doors and sits there and honks until somebody comes out and then he tells us what groceries to get him.
He'd come in and shop for his own groceries ....0 -
Mine is very NC related.
A couple years ago, I was denied purchase of a couple bottles of wine (was 33 at the time) because an inexperienced cashier GLANCED rather than looked at my driver's license. When I pointed out the birth date on the license, she summoned the manager and the security officer on duty claiming I had a fake ID.
This was due to some confusion about how a license is color coded in NC.
Why it happened: In NC, if you are under 21, your picture is surrounded by yellow frame to indicate under 21 but over 18. Once you're over 21, it is surrounded by green. Now, I have a commercial license (bus license). While my picture is surrounded with a green frame (smaller than the normal green frame since it's commercial) the text that normally say NC Driver's License (green for over 21) says Commercial Driver's License in YELLOW. So, the cashier just glanced, saw yellow and denied the sale. Once I pointed out the birth date, since there was yellow text, she accused me of having a fake. I blame the store (I worked in retail for a few years) because I'l 100% certain they trained her the quick way. Which is - RED = no alcohol or tobacco, YELLOW = Tobacco ok, but no alcohol, and GREEN = good for both.
JM
1) as a cashier, she is dumb. she still should have allowed you to make your purchase. i have accidently ID'd people that are like 34 but, obviously, i let them buy their item.
2) that color system is actually pretty handy (if, you know, yo're properly trained to understand it). i wish MN did that. ours our blue and if you're under 18 it says provisional and i'm not sure about 21 (dont remember, too lazy to google, only 20)0 -
mg that has happened 2 me... ALSO this *****hhh hit on my baby dad while i was pregnant in drive thru RIGHT NEXT TO ME!!! i was 3 months pregnant..I have been hit on by a cashier at a Burger King drive-through once. "Hay gurl, can I getcho' number? Guuuuuuuuurrrrrrrl why wont you give me yo nuuuuuumberrrrrrrrrrrrrhhhhhhh!!!" :indifferent:
if a girl sees a guy with a baby in the back and a girl next to him why would she hit on him she said i get off at 11.. WTF I WAS PREGNANT AND OUR DAUGHTER WAS IN THE BACK SEAT i had trust issues after that with him.... that still gets me mad... 0 -
I'm a cashier, and I have a lot of stories about crazy things you customers have said!!
But to go along with the thread, here's a story about one of my poor customers. I used to work in a McDonalds in a busy and dangerous part of town. We had to have security from after dark until 10 am (24 hour place). Lots of people off their rocker, especially in the wee hours of the morning! Anyway, in the middle of the afternoon, this kid comes up to the register who looks like he's in his late teens or early twenties. He tells me that a man threatened him, saying that if he didn't give him money, he would beat him up. I recognized the man as a homeless dude that came around quite a bit to make trouble. He was staring at this kid with VERY angry eyes, mouthing stuff to him that I couldn't make out. I told the kid I'd go get our manager. She came over and basically told him it was his own problem to deal with. Wouldn't let him use the phone or anything.0 -
As a cashier, oh man…
I say and hear things all wrong.
Many involve stupid obvious ones.0 -
Many moons ago when I was working drive through at BK, I was taking this ladies (I use that term loosely) order and something happened in the store that made me laugh a little. When the lady got to the window, she started YELLING at me and calling me names. She said 'How dare you laugh at me that my dad just died.' 'You think my Dad dying is funny, B****.' What! how in the world would I have possibly known that her father just died. I guess the spies we had following her forgot to tell me that information, since the whole world revolves around her. I tried to explain that I was not laughing at her but another issues in the store and I was sorry about her father, 'Would you like your food now'. She than demands that I give it to her for free, for the rude customer service. Again, What! most people like their customer service reps to be happy. Finally after taking enough of her abuse, I walked away and the manager came over to deal with her. An hour later the witches brother comes in the store and talk us, she told him that everyone in the store was laughing at her because she was crying and we refused to help her until she stopped crying. Are you kidding me! what world is this woman living in. After everything was said and done, the brother walked away happy and said there was not issue and he will deal with his sister. He also told us that she had a hard time at the father funeral. I am sorry about the loss of her father but this woman was crazy.
A week later she came back through the drive thru (Not that I could ever forget her) and she tried to start crap again. But when I told her I remembered who she was, she turned into the nicest lady. That's right woman, I'm onto you now!
So glad I'm a nurse now and if people piss me off, I just sedate them. HA HA jk0 -
www.notalwaysright.com
You're welcome.
On another note, I always respond in a horrified manner when I am asked if I want to give a dollar to support cancer. NO, I DO NOT SUPPORT CANCER. Jeez.
Love that site!
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These stories have made me giggle. When i was working in a womens clothing store a woman panicked that she'd lost her child and grabbed me in a panic begging for help as her baby was missing, I informed my manager and began to search among the clothes racks for a small child hiding in one of them, which was a regular thing, the woman set off the fire alarm!! Why? Because she thought this would shut all the doors/shutters in the building stopping anyone leaving with her child. Uh, no! Why would we trap people in a burning building?? The best part was she found her 'baby' who turned out to be a bored (now mortified) teenager of at least 14!!0
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I used to work as a cashier so I have some great stories from the other side but the one that sticks out in my mind was when I was shopping for my sisters birthday present a few years back. She'd sent me a picture of the dress she wanted and what size to get so I went off to topshop to buy it, took it to the counter and as the cashier was ringing it through she kept looking at me, then the the size on the dress (my sister is a size 12 I was a 24 at the time) then came out with 'I think you'll need a bigger size, this isn't for you is it'.
I was so shocked that I just said 'my sister actually' and walked out. If I'd have come out with something like that whilst working I'd have been sacked!0 -
We were at the meat counter in our local supermarket & hubby asked the girl to cut him a piece of steak. She did so, but she cut it so it was a wedge shape. Hubby wasn't satisfied and asked her to cut another piece. Her reply? "It's not my fault cows aren't straight." Almost peed myself laughing..............0
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Recently my mom and I went to TJ Maxx and we both bought Adidas gym bags. We checked out separately but she was right in front of me, same cashier. As he was ringing up my purchase he said "looks like you guys are going to start working out together" and my mom (so proud of our progress) chimes in and says "oh we already do! We've lost 50 lbs each!" And the guy looked us up and down. I told mom when we got to the car that I can't wait til we lose enough that we look like people who work out instead of people who are about to start or need to start asap.
Funny story from my early twenties when I worked at burger king. (I promise it's true) A guy came through drive-thru and ordered a chicken sandwich and a coke. Thats what he got. He soon came back through the line and told us he didn't get his fries. Teenage cashier told him he didn't order fries or pay for fries. He flipped out. Just snapped. Started rear-ending the car in front of him in the drive-thru lane. He called 911 on his cell phone to report he didn't get fries. Dispatch told him to stay put she was sending an officer (thank God!) He then proceeded to open his sandwich and smear the top bun with lettuce and mayonnaise all over the drive-thru window and threatened to come thru the window until he saw all the teenage boys working that had gathered around the window like a pack of wolves just hoping that he would, one kid brandishing a trash masher as a spear. He was still babbling about fries as the cops hauled him away. Poor guy just wanted fries. I've been there.0 -
I worked as a cashier for 2 years...... let me tell you... not an easy job. Some of the nutcases you get & HAVE to serve....makes a call center look like a toy shop.0
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