rewarded myself by being humiliated....
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Well as someone who has both worked and shopped in said environment, I know the same.
I also know not everyone has a thick skin all the time. I just think OP may have amped herself up to see a lot into it. I also remember a time when people may or may not have stared at my belly and thought I was pregnant, and I may or may not have had my feelings hurt by it. I did not however blame them for it, and I'm glad I didn't. First my belly was sticking out. And second, now that it isn't and someone JUST stared at it the other day for whatever reason, so I can now conclude that if someone stares at my belly they may not be thinking anything mean about it, they may just be thinking.
Good for you.. but that doesnt mean that ALL people should think like you... and react like you....0 -
Written letter of complaint to the store and their head office!!0
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And does OP want him fired? meh thats up for debate... but i think management needs to make HIM AWARE of his actions, and TEACH him or let him know that his attitude DOES effect the customers he is suppose to be helping. a warning for him doesnt mean getting fired.. unless this is the ummmpteenth time he is been talked to about his attitude in which case he SHOULD be fired.
no someone else suggested that. that's who that comment was directed to. and no of course not everyone has to react and feel like I do, but once again my point here is that she self talked herself into a stressed state before hand. so that might have contributed to her hurt feelings. maybe not doing that might lessen those. that's all.0 -
I was reading their Facebook page that was linked and I see a LOT of complaints about bad customer service.
Also, the page says this is their contact/customer service complaint email: social@sportsauthority.com
Regardless, sorry you had to go through that. I probably would have given that jerk a piece of my mind.
Thanks. Now I see he was probably actually a jerk. Yeah so maybe next time the online research can include something like this if you feel like the way people react to your size will affect your shopping experience. Make sure it's nice people. Just until you feel stronger.0 -
Dude, if you actually knew me, you'd know 3 things.
1) I hardly ever send friend requests and since this is the first time I ever noticed you on the boards, yeah that was never gonna happend and
2) I actually did mean that to be helpful. I fear OP is in danger of going into a lot of situations all worked up from how SHE perceives herself and then projecting that onto any interactions she has with anyone.
3) I have been in the position of someone being rude in the store to me for my size before and know exactly what it feels like but i don't feel the need to have them get fired over it, nor do I assist them in putting me down by sticking around and adding more fuel to their arsenal. I just think if OP is going to have success at weight loss, she might be helped by developing a thicker skin and that way she'll be ready for all the myriad of other social awkwardness that she might encounter when her weight loss shows, and people get curious or backhanded etc. Read other threads people, I'm not making this stuff up, it happens and I think OP in all seriousness cannot rely on her husband to be there 24/7 and soon her weight loss will make it so that she engages in more and more touchy conversations. I'd like to see her in a position to handle it.
Dont try to get on my good side. It wont work, my mind is made up. Hereyago.:flowerforyou:0 -
1) I don't remember this scene from Pretty Woman at all. I remember a prostitute being treated like a prostitute by snobby sales girls, but no overweight people?
2) I'm wondering why you didn't just ask for the name brand you'd found online during your research. Especially if you felt someone was already focusing on your "belly" and weight, I personally would never respond to a visual attack on my appearance by giving someone, anyone (manager or not) more ammo by using words like jiggly and etc. I'd just ask for the name brand in my size. Perhaps that's what he meant by "more specific".
3) You seem really proud and happy with your D!cks's shopping excursion but that was really just facilitated by hubby's hand-holding, no? I really think you are overthinking things and walking into the store expecting therapy/cheerleading/commiserating/diagnosing rather than shopping help of the "can I help you find something" variety which is really all there is out there these days since the economy turned. If you need that much help after you're online research go to a store that caters more to people, it will cost more money but they will help you work out your problems questions with less attitude and more of an eye on the ball/dollar. You can't rely on your husband to go with you to buy everything. For now though until you develop the moxy to go it alone, he is your hero of the day and as such deserves a BJ. :flowerforhim: :flowerforyou:
You spoke my mind as well.
I mean, we are talking about sports authority here, this is not some fancy exclusive boutique for active wear. I think you would be hard pressed to find a manager or employee of a SA that has some sort of uppity idea of what their "clientele" should be, so I find it hard to imagine that this guys was discriminating against the OP because of her size.
Was he a jerk and unhelpful? Yes, there is no denying that. It sounds like he didn't care to serve any customers, but wanted to get to the business of talking down his employees. To be perfectly honest, most managers do tend to leave the customer service side to their employees so they can "manage", though many can go out of their way to be helpful. Report him if you like, but I think it is also helpful to look at how we perceive people based off of our own insecurities.
Edited to add: Yes, I understand he asked if you needed any help, but they are required to do that in most companies. It is not out of a desire to actually help in a lot of cases.0 -
You should seriously write a yelp review and call a manager. maybe even submit a compaint on the Sport Authority website. Unacceptable.
100% this^^0 -
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i stopped reading here.
i suspect that he, like me, has no desire to know you at all.
but here, have a flower! :flowerforyou:
You from Texas by an chance? LOL0 -
I'm so sorry, it's awesome that you're exercising and getting out there. That man should be ashamed of himself, what a horrible way to act.
Plus he's such an idiot, he obviously doesn't care about his job because he sure lost a sale/future customer.0 -
Dude, if you actually knew me, you'd know 3 things.
1) I hardly ever send friend requests and since this is the first time I ever noticed you on the boards, yeah that was never gonna happend and
2) I actually did mean that to be helpful. I fear OP is in danger of going into a lot of situations all worked up from how SHE perceives herself and then projecting that onto any interactions she has with anyone.
3) I have been in the position of someone being rude in the store to me for my size before and know exactly what it feels like but i don't feel the need to have them get fired over it, nor do I assist them in putting me down by sticking around and adding more fuel to their arsenal. I just think if OP is going to have success at weight loss, she might be helped by developing a thicker skin and that way she'll be ready for all the myriad of other social awkwardness that she might encounter when her weight loss shows, and people get curious or backhanded etc. Read other threads people, I'm not making this stuff up, it happens and I think OP in all seriousness cannot rely on her husband to be there 24/7 and soon her weight loss will make it so that she engages in more and more touchy conversations. I'd like to see her in a position to handle it.
Well said. She needs to realize that in the real world not everyone is going to like her. Was the manager wrong, of course, but as you so rightly said, she needs to start growing a thick skin for the next time and time after that. Stop hiding behind hubby and stand up for yourself.
Like you I hardly ever send friend requests (maybe once or twice) in February 2013.0 -
While the manager was very very rude, kudos for your husband for being so supportive of you!0
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1) I don't remember this scene from Pretty Woman at all. I remember a prostitute being treated like a prostitute by snobby sales girls, but no overweight people?
2) I'm wondering why you didn't just ask for the name brand you'd found online during your research. Especially if you felt someone was already focusing on your "belly" and weight, I personally would never respond to a visual attack on my appearance by giving someone, anyone (manager or not) more ammo by using words like jiggly and etc. I'd just ask for the name brand in my size. Perhaps that's what he meant by "more specific".
3) You seem really proud and happy with your D!cks's shopping excursion but that was really just facilitated by hubby's hand-holding, no? I really think you are overthinking things and walking into the store expecting therapy/cheerleading/commiserating/diagnosing rather than shopping help of the "can I help you find something" variety which is really all there is out there these days since the economy turned. If you need that much help after you're online research go to a store that caters more to people, it will cost more money but they will help you work out your problems questions with less attitude and more of an eye on the ball/dollar. You can't rely on your husband to go with you to buy everything. For now though until you develop the moxy to go it alone, he is your hero of the day and as such deserves a BJ. :flowerforhim: :flowerforyou:
1) I'm not sure how a prostitute is treated, if you don't mean "paid money for sex." In Pretty Woman, a customer was belittled by sales girls based on their assumptions of her profession.
2) You would expect the salespeople at a clothing store to know if they have a section for support apparel. Based on my (rare) shopping experiences, I would have told the OP that the clothing was organized by brand and that she'd have to look at the different styles in each brand to find what she needed. I don't know why a manager couldn't articulate that or ask her if she was looking for a specific brand.
3) She was looking for somebody to help her find something - supportive sports apparel. What she got was attitude. In a bad economy, stores should be emphasizing customer service in order to draw our dollars. They lost that sale to a competitor and they should know about it.0 -
You from Texas by an chance? LOL0 -
The manager had no right to treat you rudely, that's first and foremost. He should have helped you find what you were looking for.
BUT, just to give him the benefit of the doubt for WORD CHOICE...perhaps he meant "every day" workout wear meaning they didn't carry the specific "specialty" running gear (or brand) you were looking for? Of course, if that's what he meant, he still should have taken the time to show you what they DO carry...not just wave his hand around the workout gear area.
I'm sorry you were treated badly, and I'm glad your husband was there to help you pick yourself up. I would definitely call or write the store (or corporate) with how you were treated.0 -
AH what a total jerk. I hope their business goes under for being so judgmental.0
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SAH, i just want to point out that there are people who get a holier than thou ''for their own good'' kick out of being toxic. they self justify self important cattiness by pretending they're trying to help. they're not. and they're almost always wrong.
pity them for feeling the need to behave that way and for being too blind acknowledge their own vindictive motivations.
In...
...to try to figure out who is truly being "holier than thou".0 -
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the colonies? no, i'm afraid i'm english.
I need some popcorn, I feel like I'm watching something I've always wondered about. How the "other half" mates.0 -
1) I don't remember this scene from Pretty Woman at all. I remember a prostitute being treated like a prostitute by snobby sales girls, but no overweight people?
2) I'm wondering why you didn't just ask for the name brand you'd found online during your research. Especially if you felt someone was already focusing on your "belly" and weight, I personally would never respond to a visual attack on my appearance by giving someone, anyone (manager or not) more ammo by using words like jiggly and etc. I'd just ask for the name brand in my size. Perhaps that's what he meant by "more specific".
3) You seem really proud and happy with your D!cks's shopping excursion but that was really just facilitated by hubby's hand-holding, no? I really think you are overthinking things and walking into the store expecting therapy/cheerleading/commiserating/diagnosing rather than shopping help of the "can I help you find something" variety which is really all there is out there these days since the economy turned. If you need that much help after you're online research go to a store that caters more to people, it will cost more money but they will help you work out your problems questions with less attitude and more of an eye on the ball/dollar. You can't rely on your husband to go with you to buy everything. For now though until you develop the moxy to go it alone, he is your hero of the day and as such deserves a BJ. :flowerforhim: :flowerforyou:
If people thought more like you and less like the OP the world would be a much more tolerable place for everyone. :flowerforyou:0 -
Either shake it off or complain to SA.
There's not much anyone here can do other than let you vent.
And try paragraphs next time. Please.0 -
it won't be me! i'm a self confessed a-hole.
Odd...your post was the impetus for my posting that. I was going to include "catty" and "vindictive" to my list of possible outcomes, but felt like I was just piling on.
I hope that whatever it is you're dealing with in your personal life gets better.
Oh, and here: :flowerforyou:
Edit: because a word apparently fell out of my post before it made it to the MFP servers.0 -
the colonies? no, i'm afraid i'm english.
Colonies! LOL I love it.
My apologies maam. We have a sayin down here. Never ask a fella where he is from. If he is from Texas he will tell ya, and if he's not, why embarrass him?0 -
Odd...your post was the impetus for my posting that. I was going to include "catty" and "vindictive" to my list of possible outcomes, but felt like I was just piling on.
I hope that whatever it is you're dealing in your personal life gets better.
Oh, and here: :flowerforyou:0 -
Colonies! LOL I love it.
My apologies maam. We have a sayin down here. Never ask a fella where he is from. If he is from Texas he will tell ya, and if he's not, why embarrass him?
it could be worse. i could be northern.0 -
I'm so sorry, that really sucks. You handled it well, way better than I would have and your husband was great too. I agree with others, go up the chain directly to the CEO and write a real letter as well as an email. Even second rate companies like them take that stuff seriously, especially if you mention that you went elsewhere and got treated like a human being and will encourage everyone you know to take their sporting goods needs there.
Remember there are more good people out there than idiots like him. Congrats on your weight loss. I'm down 35 lbs too and have started running and understand the jiggling and how awkward things can be.0 -
Glovepuppet, youve captivated my heart. When I get out of prison wanna be my woman?0 -
+1! Sorry he was such a douchenozzle. I hope you do contact them and report him. Fantastic NSV! :flowerforyou:
I agree! Often this kind of thing is a problem with a particular store or individual employee, and most companies would be grateful to have the chance to make it right. Not only is this guy a total jerk, that is bad business!
I'm so sorry you were embarrassed by his rude and insulting actions, and so glad you have your hubby and the great new workout duds! Rock them!0 -
Glovepuppet, youve captivated my heart. When I get out of prison wanna be my woman?
how long am i expected to wait though? 25 years is taking a long engagement too far.0 -
[/quote]
1) I don't remember this scene from Pretty Woman at all. I remember a prostitute being treated like a prostitute by snobby sales girls, but no overweight people?
2) I'm wondering why you didn't just ask for the name brand you'd found online during your research. Especially if you felt someone was already focusing on your "belly" and weight, I personally would never respond to a visual attack on my appearance by giving someone, anyone (manager or not) more ammo by using words like jiggly and etc. I'd just ask for the name brand in my size. Perhaps that's what he meant by "more specific".
3) You seem really proud and happy with your D!cks's shopping excursion but that was really just facilitated by hubby's hand-holding, no? I really think you are overthinking things and walking into the store expecting therapy/cheerleading/commiserating/diagnosing rather than shopping help of the "can I help you find something" variety which is really all there is out there these days since the economy turned. If you need that much help after you're online research go to a store that caters more to people, it will cost more money but they will help you work out your problems questions with less attitude and more of an eye on the ball/dollar. You can't rely on your husband to go with you to buy everything. For now though until you develop the moxy to go it alone, he is your hero of the day and as such deserves a BJ. :flowerforhim: :flowerforyou:
[/quote]
I pick and choose my own battles and I can handle A lot of criticism. Im not here looking for sympathy and If you really understood the topic you would understand that this a success story.I took this and it made me stronger on something that I admit is my weakness. Do not take my weakness for granted for I am stronger at other things such as laughing at some of the nonsense that comes out of others mouths. Thank you for your entertaining words and I hope you find yourself a husband that loves you for you as well and not have to reward him with sexual activities each time he does something nice for u and if you are married and that's the only way u can get ur husband to do something nice for you then to each its own! You have urself a keeper!! Obviously your looking into the movie pretty women to far and you feel that I need to give a "bj" for my husband saying I love you then your on the wrong website and ur battling other things besides weight issues and I wish you the best of luck getting the help you need as well. I appreciate your concern but some things you should keep to yourself especially if you think its going to upset someone when u truley think ur really helping them. I worked in customer service myself for many years and would never degrade another human being just from being brought up by showing respect to others even if I was having a bad day. I loved my shopping experience at D!cks sporting store and recommend it to others. I walked into that store looking for common courtesy just as all should expect and be treated as a shopper not looking for therapy sweety. I feel sorry for the man who had to be so rude to someone he didn't know just to make himself feel better just as I do for you. You being a prior "cheerleader" as you stated wouldn't like to be known as the typical stereotype of having to give "Bjs' to the ones who played good and wouldn't appreciate the ones who would say that so I dont appreciate you thinking that's what I need to do so being the "cheerleader" u were help others by continuing to cheer on their success rather then talk not so lady like . Im sure your a sweet girl who has good intentions and wanted to help and as a matter of fact you did, you made me smile! Thanks oh and btw before posting your replies please understand the story before assuming because I don't need by husband to hold my hand to shop, it was a gift from him and men do stand by and support their wives. Its okay im sure you were so caught up in the moment making yourself feel good by critiquing everything I wrote! You have your way of how you would of handled it just as everyone else has their ways they would have and that's the way I dealt with mine. Thank you for your time! Now if It wasn't a weight issue and I was just dealing with pure ignorance then Im sure the only thing my husband would of been doing would of been dragging me out of the store for I would of handled that situation just fine myself.:flowerforyou:0
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