Barista refused to remake my drink or add more milk to it

workoutgirl141
workoutgirl141 Posts: 16
in Food and Nutrition
I am so upset, I had a drink made at Starbucks and when they made it they showed it to me and from what I could see it looked good but I waited a bit and when the whip melted the drink was like an inch down from the rim! So they had filled it up with an inch of just whip cream and when I showed them this and explained it and asked for more milk they refused to do it and refused to remake it saying well I showed it to you before and its just fine, well I couldn't tell before that they used so much whip cream. And they refused to remake it and told me to stop talking.
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Replies

  • micheleb15
    micheleb15 Posts: 1,418 Member
    Did you call the cops?
  • pinkraynedropjacki
    pinkraynedropjacki Posts: 3,027 Member
    :noway:

    Starbucks = nothing but :sick:
  • pinkraynedropjacki
    pinkraynedropjacki Posts: 3,027 Member
    Did you call the cops?


    QFT.
  • fruttibiscotti
    fruttibiscotti Posts: 986 Member
    I think the part where your argument falls apart is where you write "but then I waited a bit", implying the whip melted because you chose to wait. Not sure how that makes Starbucks liable for the whip going down because you decided to wait a bit. It is reasonable to expect that whipped toppings recede with time.
  • meshashesha2012
    meshashesha2012 Posts: 8,329 Member
    just ask for no foam or low foam next time. that usually means you get more milk and less air
  • workoutgirl141
    workoutgirl141 Posts: 16
    The whip melted which then showed me how much it was, it was too much whip cream, they left an inch below the rim for whip cream and thats too much.
  • Catlady87
    Catlady87 Posts: 302 Member
    Starbucks suck. Go to Costa instead
  • awtume9
    awtume9 Posts: 423 Member
    meh. Don't be so picky. That's why I make my own coffee.

    ETA: if they really did tell you to "stop talking" then yes that warrants a complaint, but I honestly don't see that happening.
  • Safiyandi
    Safiyandi Posts: 151
    firstworldproblems.txt
  • AlongCame_Molly
    AlongCame_Molly Posts: 2,835 Member
    Do you know how many minutes of exercise you'd have to put in to work off the calories in that "coffee flavored milkshake" you ordered?

    Trust me, they did you a favor.
  • JessieNeutronGirlGenius
    JessieNeutronGirlGenius Posts: 268
    firstworldproblems.txt


    lolololol
  • sullus
    sullus Posts: 2,839 Member
    I am so upset, I had a drink made at Starbucks and when they made it they showed it to me and from what I could see it looked good but I waited a bit and when the whip melted the drink was like an inch down from the rim! So they had filled it up with an inch of just whip cream and when I showed them this and explained it and asked for more milk they refused to do it and refused to remake it saying well I showed it to you before and its just fine, well I couldn't tell before that they used so much whip cream. And they refused to remake it and told me to stop talking.

    If you talk like you write, this makes sense.
  • molonlabe762
    molonlabe762 Posts: 411 Member
    Starbucks is a giant waste of money
  • fruttibiscotti
    fruttibiscotti Posts: 986 Member
    The whip melted which then showed me how much it was, it was too much whip cream, they left an inch below the rim for whip cream and thats too much.

    Are you saying that you get this drink many times, and this one time it looked very different from all the other times? That argument would be more reasonable - as in you expect Starbucks to produce and serve a consistent product for the same money charged.
  • kristen49233
    kristen49233 Posts: 385 Member
    The whip melted which then showed me how much it was, it was too much whip cream, they left an inch below the rim for whip cream and thats too much.

    So that 1/2 inch that they shorted you made you upset enough to create a post here to complain about it?? :noway:

    Life is to short to sweat the small stuff!!
  • JessieNeutronGirlGenius
    JessieNeutronGirlGenius Posts: 268
    Hahah the self righteous people who responded to this poor lady's post are too funny. Don't worry, Starbucks tends to go overkill on whip and what not!
  • STrooper
    STrooper Posts: 659 Member
    I am so upset, I had a drink made at Starbucks and when they made it they showed it to me and from what I could see it looked good but I waited a bit and when the whip melted the drink was like an inch down from the rim! So they had filled it up with an inch of just whip cream and when I showed them this and explained it and asked for more milk they refused to do it and refused to remake it saying well I showed it to you before and its just fine, well I couldn't tell before that they used so much whip cream. And they refused to remake it and told me to stop talking.
    And the reason you are complaining here and telling people how upset you are is.....?
  • Kayden1986
    Kayden1986 Posts: 189 Member
    and....... my worries seem so small now.
  • howardheilweil
    howardheilweil Posts: 604 Member
    That is very unfortunate, but I'm not sure why you would post it on this forum....
  • Erin_goBrahScience
    Erin_goBrahScience Posts: 1,215 Member
    it+isnt+fair.gif
  • workoutgirl141
    workoutgirl141 Posts: 16
    The whip melted which then showed me how much it was, it was too much whip cream, they left an inch below the rim for whip cream and thats too much.

    So that 1/2 inch that they shorted you made you upset enough to create a post here to complain about it?? :noway:

    Life is to short to sweat the small stuff!!
    It was actually an inch
  • AlongCame_Molly
    AlongCame_Molly Posts: 2,835 Member
    Side note:

    "Whipped cream": Cream that had been subjected to whipping to achieve a frothy, thick consistency.

    "Whip cream": Cream made from a whip? :huh:

    th?id=H.4872070384848210&w=196&h=183&c=7&rs=1&pid=1.7

    Sounds vaguely hot, but still not something I'd want in my coffee. :laugh:
  • workoutgirl141
    workoutgirl141 Posts: 16
    The whip melted which then showed me how much it was, it was too much whip cream, they left an inch below the rim for whip cream and thats too much.

    Are you saying that you get this drink many times, and this one time it looked very different from all the other times? That argument would be more reasonable - as in you expect Starbucks to produce and serve a consistent product for the same money charged.
    Yes, I get this same drink on a daily basis and this time it seemed different.
  • RunsOnEspresso
    RunsOnEspresso Posts: 3,218 Member
    The whip melted which then showed me how much it was, it was too much whip cream, they left an inch below the rim for whip cream and thats too much.

    So order it without whip cream next time?
  • jmc0806
    jmc0806 Posts: 1,444 Member
    this just in...starbucks is terrible
  • workoutgirl141
    workoutgirl141 Posts: 16
    I am so upset, I had a drink made at Starbucks and when they made it they showed it to me and from what I could see it looked good but I waited a bit and when the whip melted the drink was like an inch down from the rim! So they had filled it up with an inch of just whip cream and when I showed them this and explained it and asked for more milk they refused to do it and refused to remake it saying well I showed it to you before and its just fine, well I couldn't tell before that they used so much whip cream. And they refused to remake it and told me to stop talking.

    If you talk like you write, this makes sense.
    Why?
  • TavistockToad
    TavistockToad Posts: 35,719 Member
    Starbucks suck. Go to Costa instead

    This!
  • yogicarl
    yogicarl Posts: 1,260 Member
    An inch from the top of the cup sounds about right to me.

    I have always had excellent service at Starbucks and found the staff to be patient, efficient and polite.

    Starbucks even offer to carry the used coffee grounds out to my car for my veggie garden. I asked Costa for the same and they said they just throw theirs away.

    edit: they even offer hot soya milk upon request for the vegans who enjoy coffee out there.
  • verdemujer
    verdemujer Posts: 1,397 Member
    If I have bad service at a Starbucks, I go to the website and lodge a comment. I've done it for poor drinks and poor customer service. Both times the company has responded immediately and taken care of the problem. For me, they mailed me free drink coupons, both times. In the case of the customer service, I think the girl had to go for more training or something because she was off that shift for a long time. Now she's back and she is a different person with the customers. Complaints to the company work. They don't work if you do it here.

    Personnaly, I would never have this problem because I hate whip cream and won't order it. Ever.
  • kristen49233
    kristen49233 Posts: 385 Member
    The whip melted which then showed me how much it was, it was too much whip cream, they left an inch below the rim for whip cream and thats too much.

    So that 1/2 inch that they shorted you made you upset enough to create a post here to complain about it?? :noway:

    Life is to short to sweat the small stuff!!
    It was actually an inch

    I would assume they would fill to about a 1/2 inch below the rim....but seriously??? Geez....did you catch my second statement?? You must be really sweating right now! Get a grip!

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