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    Barista refused to remake my drink or add more milk to it

    245678

    Replies

    • Posts: 43 Member
      I have patronized Starbucks all over the world.... They've never shown me my coffee and asked if it looked ok. Why would they do that? Do they usually do that? Maybe they already knew something was wrong with it? This post is making smoke come out of my ears.
    • Posts: 144 Member
      Side note:

      "Whipped cream": Cream that had been subjected to whipping to achieve a frothy, thick consistency.

      "Whip cream": Cream made from a whip? :huh:

      th?id=H.4872070384848210&w=196&h=183&c=7&rs=1&pid=1.7

      Sounds vaguely hot, but still not something I'd want in my coffee. :laugh:

      Choke, snort,,,guffaw!!!:laugh: :laugh: :laugh:
    • Posts: 567 Member
      I am thankful I have never gotten upset over a cup of coffee.
    • Posts: 400 Member
      For future reference...this should be in the Chit Chat & Nonsense section, not the Food & Nutrition section. :bigsmile: But dang, if you're gonna get this freaked about an inch of drink, you must REEEEEALLY need your coffee. Better luck tomorrow.
    • Posts: 310 Member
      Just No.
    • Posts: 986 Member
      show previous quotes
      Yes, I get this same drink on a daily basis and this time it seemed different.

      Ok, now I get it.

      This seems like a case of poor customer service. Two courses of action perhaps:

      1) don't buy from them again, you vote with your $$, and seems like that particular location does not deserve your money
      2) call and find out who the store owner is, let owner know what happened, identify date, time and employee. From what I observe, Starbucks is huge on customer service and producing consistent products to delight the customer. Owner of this franchise would care to know of any deviation from the customer-focused objective.
    • Posts: 4,064 Member
      I hate Starbucks.

      Just here for the comments :smokin:
    • Posts: 127 Member
      First world problems at their finest.

      edit: getting my popcorn ready. :)
    • Posts: 1,418 Member
      show previous quotes

      Ok, now I get it.

      This seems like a case of poor customer service. Two courses of action perhaps:

      1) don't buy from them again, you vote with your $$, and seems like that particular location does not deserve your money
      2) call and find out who the store owner is, let owner know what happened, identify date, time and employee. From what I observe, Starbucks is huge on customer service and producing consistent products to delight the customer. Owner of this franchise would care to know of any deviation from the customer-focused objective.

      You seem fun too.
    • Posts: 104 Member
      Sounds like you aren't very well acquainted w/ Starbucks or their drinks. If the recipe calls for whipped cream, they have to leave space at the top of the cup to add it. Since whipped cream contains a large volume of air, it occupies less space when it dissolves - the gases that expanded the cream dissipate.
      If you didn't specify "no whip", it sounds like you got what you ordered. You should not expect to get your drink replaced at the business's expense because you didn't order what you actually wanted..................................
    • Posts: 4,391 Member
      h2A466A5A
    • Posts: 5,263 Member
      Starbucks suck. Go to Costa instead
      Or a local place. We have a few AMAZING local coffee shops. Much cheaper too!
    • Posts: 567 Member
      I have patronized Starbucks all over the world.... They've never shown me my coffee and asked if it looked ok. Why would they do that? Do they usually do that? Maybe they already knew something was wrong with it? This post is making smoke come out of my ears.

      Or maybe they knew they were dealing with a drama queen.
    • Posts: 7,512 Member
      damn starbucks getting all high and might now...go back to seattle
    • Posts: 263 Member
      :laugh: you're like the person that orders their steak medium (red center still), waits to eat it for like 10 minutes (while it cools down on your plate and keeps cooking) and then complains that the restaurant over cooked it. :noway: :sad:

      THERE ARE MORE IMPORTANT THINGS TO COMPLAIN ABOUT. Goodness. :grumble:

      Definitely thought you were joking at first..but it appears you are not. HAHAH. Loving the comments on this.
    • Posts: 395 Member
      I would have said the same thing to you. For one they made it and you approved, two whip cream takes a while to melt and if you went back after it melted how do they know you did not drink the coffee down an inch.

      I was a barista for years while in college. You get 2 options, whip cream, or top your drink off the top. If you want both, it is not going to happen because it will spill.

      Remember that each barista makes a drink differently, so if you do not like how that particular barista made a drink then do not have her make you drinks. Some baristas make drinks sweeter (more syrup) or the draw better shots then the others. Some put more whip cream on then others.
    • Posts: 9,487 Member
      Walk over by the napkins and stuff where they have the milk you add yourself and pour some in. Problem solved.
    • Posts: 7,739 Member
      Food for thought: Maybe they made the drink properly this time, but didn't in the past.
    • Posts: 7,512 Member
      Food for thought: Maybe they made the drink properly this time, but didn't in the past.

      Woah, now that is zen
    • Posts: 151 Member
      Am I really about to post a comment on this? Nope...girl dont waste your time!!!! Make your own coffee! Wasting time money and pssi.g others off with this non-existing issue...
    • Posts: 54 Member
      Seriously? I just happened to see this exact same post not once, but twice, on the Weddingbee website. Random that I happened to see it so many times among both online communities. But really, It's coffee. If it's usually correct, don't worry about it. It's not such a big deal to warrant rants all over the Internet about an inch. And many place (I don't do starbucks so I don't know their policy) intentionally leave a 'window' as it is proper procedure for some drinks. Be thankful you can afford to go to Starbucks every day and leave it at that.

      Agree with PP who said 'first world problems.'
    • Posts: 209 Member
      I am so upset, I had a drink made at Starbucks and when they made it they showed it to me and from what I could see it looked good but I waited a bit and when the whip melted the drink was like an inch down from the rim! So they had filled it up with an inch of just whip cream and when I showed them this and explained it and asked for more milk they refused to do it and refused to remake it saying well I showed it to you before and its just fine, well I couldn't tell before that they used so much whip cream. And they refused to remake it and told me to stop talking.

      (sings) "...Do they know it's Christmastime?"

      So sad.
    • Posts: 204 Member
      Sounds like you aren't very well acquainted w/ Starbucks or their drinks. If the recipe calls for whipped cream, they have to leave space at the top of the cup to add it. Since whipped cream contains a large volume of air, it occupies less space when it dissolves - the gases that expanded the cream dissipate.
      If you didn't specify "no whip", it sounds like you got what you ordered. You should not expect to get your drink replaced at the business's expense because you didn't order what you actually wanted..................................
      ^ THIS!

      I am a barista (not at starbucks) and honestly, I'm generous with whipped cream. If someone doesn't say they only want a little bit, I just assume that they're getting whipped cream because they actually LIKE it. No complaints so far... Just Sayin'!
    • Posts: 468 Member
      I would have said the same thing to you. For one they made it and you approved, two whip cream takes a while to melt and if you went back after it melted how do they know you did not drink the coffee down an inch.

      I was a barista for years while in college. You get 2 options, whip cream, or top your drink off the top. If you want both, it is not going to happen because it will spill.

      Remember that each barista makes a drink differently, so if you do not like how that particular barista made a drink then do not have her make you drinks. Some baristas make drinks sweeter (more syrup) or the draw better shots then the others. Some put more whip cream on then others.

      ^This.

      If you've ever worked as a barista you would understand this. And if you'd ever worked as a barista you would also understand why barista's don't re-make coffees when you complain about someting so menial and invalid as this :noway:

      Note: I was also barista.

      Edited because I suck at bolding :grumble:
    • Posts: 151
      Seriously? I just happened to see this exact same post not once, but twice, on the Weddingbee website. Random that I happened to see it so many times among both online communities. But really, It's coffee. If it's usually correct, don't worry about it. It's not such a big deal to warrant rants all over the Internet about an inch. And many place (I don't do starbucks so I don't know their policy) intentionally leave a 'window' as it is proper procedure for some drinks. Be thankful you can afford to go to Starbucks every day and leave it at that.

      Agree with PP who said 'first world problems.'

      Yep, I've seen it before somewhere, too. Just another trolling attempt, except it's not even original material.

      Wow, and if you google the first line, you get a gazillion results of the exact same thing...



      I'm usually not a jerk unless I know someone is fishing for reactions, I swear! It's just that there's a lot of it on these forums...XD
    • Posts: 419 Member
      They say a spark will start a fire.

      I propose you camp out in front of the store and hand out literature on the injustice bestowed upon you and how this traumatized your life and ruined your day.

      I’m not even joking. Indifference to poor coffee drink preparation should not be ignored!!
    • Posts: 575 Member
      Man this reminds me of the time my surgeon said he'd reconstruct my shoulder but he messed it up and I couldn't move my arm for 9 months. How awful that Starbucks totally ruined your life.
    • Posts: 739 Member
      Oh, we've been trolled again, MFP. There is no way that a rational-thinking, adult human being could possibly be so worked up about a Starbucks drink that they decided to make their very first post on MFP all about that blasted drink. No, I'm not buying it.
    • Posts: 29
      Did you call the cops?

      :D
    • Posts: 129
      and....... my worries seem so small now.

      =)
    This discussion has been closed.

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