Spa owner yells at Mom of Autistic child-Facebook Firestorm

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  • demonlullaby
    demonlullaby Posts: 499 Member
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    ugh. i hate mean people. aaf.
  • moosegt35
    moosegt35 Posts: 1,296 Member
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    WOW the world would be way better if we all tried to get along, and everybody relized kids will be kids and adults should know better then have a tantrum because a child cries. My kids are grown and never has a child crying, tantrum or any other action has ever ruined my day of what ever i am doing. The only time someone can ruin your day is if you allow them to.

    I would much rather put up with a child worst tantrum then to see a adult act like a child having a tantrum
    children learn that it is not right and an adult should already know

    Come on Adults lets be adults and those of you who think it should be your way grow up

    But why should other people out enjoying their day have to put up with someone else's sex trophy acting like a wild animal?

    I did not say children should be allowed to misbehave but most parents try to teach thier child it is not proper behavior and with the correct guidance the kids learn not to misbehave. Parents can not predict when thier child will act up. Believe me if they could we would see alot less kids crying and bisbehaving in public.
    That being said I have seen way worse misbehaving from ADULTS who SHOULD know better and a much worse scene then a child ever could.
    Ever go to a NICE restraunt and sit accross from a table where the ADULTS are all drunk and MISBEHAVING ? I have and tell you what would rather sit across from a CHILD on thier worst behavior, at least the parent will be trying to stop it. So who is going to stop the adult from making a scene interupting everyones meal and being very inappropriate in almost everyway? The manager? the Waitress? the Police?
    most of the time a child can be calmed down or easily removed from the scene
    a adult much harder and you don't have a parent trying to calm them down and about the only way to remove the adult is to get physical

    I don't have a problem with asking the adult to shut their pie hole, try saying that to someone else's kid. My problem isn't with the parents who's kid cries or acts up and they attempt to correct it. My problem is with the kid that is acting like an untrained monkey and the parent just goes on about their day like nothing is happening.
  • BeinAwesome247
    BeinAwesome247 Posts: 257 Member
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    wow....this is still going?! I was gone all yesterday --- very curious to see others' pov on the subject
  • LaserMum
    LaserMum Posts: 133
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    O my word I can't stop :sad: :sad: :sad: How thoroughly DISGUSTING :mad: I think EVERYBODY who reads this should let this salon owner know how horrible she is! What an awful world we live in............................

    How exactly will that help? Yes it is terrible. No, sadly I don't think it is all that unusual. But how will people raging from thousands of miles away impact that woman? Sharing it locally and with people who can impact her business - absolutely.

    You're right, it is not all that unusual. That is why it is important to raise awareness of how people (not just children) with an invisible disability such as autism are treated in society.

    We need to be more tolerant of people who display behaviour that may be considered "strange" by people who are neurotypical.

    People who are autistic learn from the way they are treated. If they are treated in this way, they learn that it's OK to treat people like this. People with autism are amazing when you get to know them. They often build a wealth of knowledge of their "specialist subject" and can be incredibly intelligent even though they have communication difficulties.

    Check out www.lottieharland.com. This young lady has Autism. One of her favourite sayings is "Autism is not a disability, it's a different ability". Another favourite saying is "Don't dis- my ability!" She not only represents her country in sport but is also an A student at school. However, at school she is often taunted with calls of "Retard" or other such vile names. She is a member of Mensa - the high IQ society.

    Awareness must be raised of this all around the world so that it becomes unacceptable to ridicule anyone for behaviour that is just not considered "the norm".

    Edited to add:
    Having said that I don't think this was about the child having autism. It was about a child having a tantrum which usually happens at the most inopportune of moments (I'm sure most parents will agree). If the spa allowed children then it has to accept that occasionally a child will have a tantrum. If they don't want children in there, they should change the rules. IMO, owner was out of order. She should have just made a note to change the spa rules to not allow children in the future so that it doesn't happen again.
  • dwalt15110
    dwalt15110 Posts: 246 Member
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    If a salon does not cater to children, then signage should state that. We have several salons that tell you on their websites and their doors that this is a policy. Since this woman and her son have been there many times before, the salon obviously has had no trouble taking their money for the services rendered. The time to address this would have been on a past visit where the child had cried. The manager should have tactfully and quietly told the mother that perhaps this wasn't the best environment for her son.

    Instead the owner not only made the mother uncomfortable (and that is an understatement), but she also disturbed all of her other clients who were there and caused them to take sides. I'm sure the owner felt she was in the right and that she handled it appropriately.

    What is interesting is that the account was from a witness to the event who had no vested interest in it. Therefore one cannot even acuse the poster as being biased.
  • sigsby
    sigsby Posts: 220 Member
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    upscale spa, her business, her rules. dont bring kids...

    You are 100% correct. In fact I won't go either. That should make her business a lot simpler to manage.
  • BeinAwesome247
    BeinAwesome247 Posts: 257 Member
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    How did a toddler crying on his mother's lap turn into a screaming, tantrum throwing, hethen? haha

    Like others picked up on, the term "upscale" may be a bit exaggerated for this salon btw

    Bottom line: the owner's actions were unacceptable

    And to update: within less than a week, the Facebook firestorm has died down - I haven't seen any new posts
  • k8blujay2
    k8blujay2 Posts: 4,941 Member
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    And to update: within less than a week, the Facebook firestorm has died down - I haven't seen any new posts

    that's about how it goes... for a day or two everyone is enraged about it, then they are are tired of hearing about it, then everyone finds something new to be enraged in.
  • demery12371
    demery12371 Posts: 253 Member
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    upscale spa, her business, her rules. dont bring kids...

    That according to the follow up this woman had been taking her son for quite a while with no problems. One incident is no reason for this woman to be hateful and cruel to her client. She made a fool of herself in her Upscale spa. Apparently to be "Upscale" you should have no class or manners? She could have handled it much better than that.
  • donyellemoniquex3
    donyellemoniquex3 Posts: 2,384 Member
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    Oh my !
  • 3LittleMonkeyMom
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    upscale spa, her business, her rules. dont bring kids...

    I kind of agree with this. If you KNOW your child is autistic and special needs then perhaps the mother should have sought out a more kid friendly place, like Supercuts. It is a two way street. The woman was DEAD WRONG to yell at any woman with a toddler, my son was scarred with his first hair cut as well. The mother was also wrong by taking her autisitic toddler to an upscale spa and expecting people to be accomidating to a tantrumic child in an adult atmoshpere. All this DOES not excuse any woman from yelling at a mother with a tot, but the mother is partly to blame. As a business owner she should have spoken privately to the woman or arranged to move the haircutting operation to another part of the facility as the hair cut was already in progress. There was a million in one things the owner could have done. She clearly failed professionally. However, the mother should have known better. It would be nice if the world was made of rainbows and every one was kind and understanding but they are not.

    That being said, if I were the boys mom, or a customer who saw her unprofessionalism I would have cause a SCENE. Still there was some parental responsiblity lacking here.


    Did any of you stop to think that this mother paid the money to take her son there because it might be a little less stress inducing to the child??? Usually spas have soothing music, etc. and a more therapeutic atmosphere. Sometimes a "kid friendly" place is the last place you want to take an autistic child. Way too much stimuli.
  • karenjoy
    karenjoy Posts: 1,841 Member
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    I had a woman yell at me to take my son and have him put down because she said he had hurt her little girl at preschool. he was not quite 3 years old at the time and the preschool staff were not aware that anything had happened, the little girl, who was older, had gone home to her Mum and said he hurt her, so the next day she met me in the entrance to the school and started yelling at screaming at him and me that he was an animal and various other things, I was so shocked and distraught I did not know what to do, so I left taking my terribly upset son, who is also autistic

    When we got home he sat with his back to the front door so that 'bad lady' could not get him

    I hope that karma comes her way big style

    My son is now 20 years old and a very fine young man with a good job
  • MelsAuntie
    MelsAuntie Posts: 2,833 Member
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    Too bad that Kalamazoo is so far from where I live...I'd go there just to balance this out a little. I need to find a new hairstylist, mine has quit doing hair.
  • moosegt35
    moosegt35 Posts: 1,296 Member
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    How did a toddler crying on his mother's lap turn into a screaming, tantrum throwing, hethen? haha

    Like others picked up on, the term "upscale" may be a bit exaggerated for this salon btw

    Bottom line: the owner's actions were unacceptable

    And to update: within less than a week, the Facebook firestorm has died down - I haven't seen any new posts

    Thats because all FB is now is a bunch of fake crap for people to get riled up about.
  • tlangenfeld
    tlangenfeld Posts: 2,330 Member
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    WOW the world would be way better if we all tried to get along, and everybody relized kids will be kids and adults should know better then have a tantrum because a child cries. My kids are grown and never has a child crying, tantrum or any other action has ever ruined my day of what ever i am doing. The only time someone can ruin your day is if you allow them to.

    I would much rather put up with a child worst tantrum then to see a adult act like a child having a tantrum
    children learn that it is not right and an adult should already know

    Come on Adults lets be adults and those of you who think it should be your way grow up

    But why should other people out enjoying their day have to put up with someone else's sex trophy acting like a wild animal?

    I did not say children should be allowed to misbehave but most parents try to teach thier child it is not proper behavior and with the correct guidance the kids learn not to misbehave. Parents can not predict when thier child will act up. Believe me if they could we would see alot less kids crying and bisbehaving in public.
    That being said I have seen way worse misbehaving from ADULTS who SHOULD know better and a much worse scene then a child ever could.
    Ever go to a NICE restraunt and sit accross from a table where the ADULTS are all drunk and MISBEHAVING ? I have and tell you what would rather sit across from a CHILD on thier worst behavior, at least the parent will be trying to stop it. So who is going to stop the adult from making a scene interupting everyones meal and being very inappropriate in almost everyway? The manager? the Waitress? the Police?
    most of the time a child can be calmed down or easily removed from the scene
    a adult much harder and you don't have a parent trying to calm them down and about the only way to remove the adult is to get physical

    I don't have a problem with asking the adult to shut their pie hole, try saying that to someone else's kid. My problem isn't with the parents who's kid cries or acts up and they attempt to correct it. My problem is with the kid that is acting like an untrained monkey and the parent just goes on about their day like nothing is happening.

    every try to tell a drunk to shut there "pie hole"
    have you ever asked a parent to keep there child quiet.
    i would rather walk over hot coals then try and shut up a drunk or an adult who is having a tantrum.
    yes there are some parents out there that think thier child can' do no wrong
    but worse there are adults out there that think the world revolves around them
    guess what those are probly the kids that the parents thought they could do no wrong

    Listening to both sides of a story will convince you that there is more to a story than both sides.
    Did any of you stop to think that this mother paid the money to take her son there because it might be a little less stress inducing to the child??? Usually spas have soothing music, etc. and a more therapeutic atmosphere. Sometimes a "kid friendly" place is the last place you want to take an autistic child. Way too much stimuli.
  • moosegt35
    moosegt35 Posts: 1,296 Member
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    WOW the world would be way better if we all tried to get along, and everybody relized kids will be kids and adults should know better then have a tantrum because a child cries. My kids are grown and never has a child crying, tantrum or any other action has ever ruined my day of what ever i am doing. The only time someone can ruin your day is if you allow them to.

    I would much rather put up with a child worst tantrum then to see a adult act like a child having a tantrum
    children learn that it is not right and an adult should already know

    Come on Adults lets be adults and those of you who think it should be your way grow up

    But why should other people out enjoying their day have to put up with someone else's sex trophy acting like a wild animal?

    I did not say children should be allowed to misbehave but most parents try to teach thier child it is not proper behavior and with the correct guidance the kids learn not to misbehave. Parents can not predict when thier child will act up. Believe me if they could we would see alot less kids crying and bisbehaving in public.
    That being said I have seen way worse misbehaving from ADULTS who SHOULD know better and a much worse scene then a child ever could.
    Ever go to a NICE restraunt and sit accross from a table where the ADULTS are all drunk and MISBEHAVING ? I have and tell you what would rather sit across from a CHILD on thier worst behavior, at least the parent will be trying to stop it. So who is going to stop the adult from making a scene interupting everyones meal and being very inappropriate in almost everyway? The manager? the Waitress? the Police?
    most of the time a child can be calmed down or easily removed from the scene
    a adult much harder and you don't have a parent trying to calm them down and about the only way to remove the adult is to get physical

    I don't have a problem with asking the adult to shut their pie hole, try saying that to someone else's kid. My problem isn't with the parents who's kid cries or acts up and they attempt to correct it. My problem is with the kid that is acting like an untrained monkey and the parent just goes on about their day like nothing is happening.

    everytry to tell a drunk to shut there "pie hole"
    have you ever asked a parent to keep there child quiet.
    i would rather walk over hot coals then try and shut up a drunk or an adult who is having a tantrum.
    yes there are some parents out there that think thier child can' do no wrong
    but worse there are adults out there that think the world revolves around them
    guess what those are probly the kids that the parents thought they could do no wrong

    Listening to both sides of a story will convince you that there is more to a story than both sides.

    I actually have told drunks that they are annoying and to please keep it down. They are people too, they can be spoken to even when they are drinking. I have also asked parents to keep their kid under control. The one that comes to mind is when a kid kept kicking me in line and I asked his dad to make him stop. After the third time I asked I told the dad that if he kicked me one more time that he (the dad, obviously not the kid) was gonna be eating some of his own teeth if his kid kicked me again. I didn't get kicked anymore.
  • k8blujay2
    k8blujay2 Posts: 4,941 Member
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    All I know, is I would take a kid having a tantrum on a Greyhound bus over my underaged drunk/high partying neighbors I had live in the apartment below me during college...

    Or the frat boys that lived above me... now that was "fun".... at least a kid in a public place is temporary...
  • moosegt35
    moosegt35 Posts: 1,296 Member
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    All I know, is I would take a kid having a tantrum on a Greyhound bus over my underaged drunk/high partying neighbors I had live in the apartment below me during college...

    Or the frat boys that lived above me... now that was "fun".... at least a kid in a public place is temporary...

    It's pretty easy to call the cops on those people.
  • poe510
    poe510 Posts: 35 Member
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    We're hearing one side of the story.

    Apparently, the owner didn't know the boy was autistic till after the tongue lashing. I hear people speak of children while waiting in line for whatever, about how bad other people's children behave without inquiring if the child is autistic or not.

    Just in defense of the owner, maybe she was having a bad day and it set her off. Somehow that doesn't happen to good people?

    I've handled things bad on occasion due to being miffed at something else. Nothing personal against the person it was directed toward, it was just anger that I vented wrong.

    If we as a society are just going to accept that one side of the story is completely right without objectively listening to the other side, then we're back to witch hunts again.

    A.C.E. Certified Personal/Group FitnessTrainer
    IDEA Fitness member
    Kickboxing Certified Instructor
    Been in fitness for 30 years and have studied kinesiology and nutrition


    This is the most realistic rational answer I've read thus far. Although it does not excuse her behavior.
  • tlangenfeld
    tlangenfeld Posts: 2,330 Member
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    WOW the world would be way better if we all tried to get along, and everybody relized kids will be kids and adults should know better then have a tantrum because a child cries. My kids are grown and never has a child crying, tantrum or any other action has ever ruined my day of what ever i am doing. The only time someone can ruin your day is if you allow them to.

    I would much rather put up with a child worst tantrum then to see a adult act like a child having a tantrum
    children learn that it is not right and an adult should already know

    Come on Adults lets be adults and those of you who think it should be your way grow up

    But why should other people out enjoying their day have to put up with someone else's sex trophy acting like a wild animal?

    I did not say children should be allowed to misbehave but most parents try to teach thier child it is not proper behavior and with the correct guidance the kids learn not to misbehave. Parents can not predict when thier child will act up. Believe me if they could we would see alot less kids crying and bisbehaving in public.
    That being said I have seen way worse misbehaving from ADULTS who SHOULD know better and a much worse scene then a child ever could.
    Ever go to a NICE restraunt and sit accross from a table where the ADULTS are all drunk and MISBEHAVING ? I have and tell you what would rather sit across from a CHILD on thier worst behavior, at least the parent will be trying to stop it. So who is going to stop the adult from making a scene interupting everyones meal and being very inappropriate in almost everyway? The manager? the Waitress? the Police?
    most of the time a child can be calmed down or easily removed from the scene
    a adult much harder and you don't have a parent trying to calm them down and about the only way to remove the adult is to get physical

    I don't have a problem with asking the adult to shut their pie hole, try saying that to someone else's kid. My problem isn't with the parents who's kid cries or acts up and they attempt to correct it. My problem is with the kid that is acting like an untrained monkey and the parent just goes on about their day like nothing is happening.

    everytry to tell a drunk to shut there "pie hole"
    have you ever asked a parent to keep there child quiet.
    i would rather walk over hot coals then try and shut up a drunk or an adult who is having a tantrum.
    yes there are some parents out there that think thier child can' do no wrong
    but worse there are adults out there that think the world revolves around them
    guess what those are probly the kids that the parents thought they could do no wrong

    Listening to both sides of a story will convince you that there is more to a story than both sides.

    I actually have told drunks that they are annoying and to please keep it down. They are people too, they can be spoken to even when they are drinking. I have also asked parents to keep their kid under control. The one that comes to mind is when a kid kept kicking me in line and I asked his dad to make him stop. After the third time I asked I told the dad that if he kicked me one more time that he (the dad, obviously not the kid) was gonna be eating some of his own teeth if his kid kicked me again. I didn't get kicked anymore.

    think most people will agree with me that most drunks cannot be reasoned with
    last time i asked a drunk to quiet down I got beat by a tire iron was in the hospital for 2 weeks and physical therapy for 5 months
    at least a child will not do that kind of damage thier behavior my be annoying at times but harmless