Chipotle is Giving Us Too Much Food

I don't know if this is relevant, but I hear ya on portion sizes varying! Honestly, the employees SHOULD just stick to what their company/trainers taught them to put into each meal. There are guidelines for a reason.

I work at a chinese restaurant in a mall near my house, and I am always irritated by these loud, fatass customers who yell at me to add extra of everything when I'm putting their bowls together, even though the regular portions are QUITE large already, /and/ they are not paying any extra for that extra sesame chicken, ect.

so, it's actually greedy customers that get portions doubled up past what they should be, past what you are supposed to be paying for/and logging in as calories.

loud...fatass...greedy customers...

You must make a killing in tips!

Wow nice judgement.
I'm actually a very, very sweet and bubbly person with every customer; people come back and are like "Heeey, I remember you, hi! "

but then there are the rude, loud, greedy people I'm talking about.
I was once SWORN at by this very overweight woman who had demanded double meat, and when I quietly and politely explained it would be 2 dollars extra, she screamed at me to just "give me the god damn food and shut up"
I'm not exaggerating.
these are the joys of customer service, no matter how sweet I try to be.
so thanks for judging me by what I say on a message board and would NEVER actually say at WORK.
thanks.

I am only going by what you wrote.

Many of us here are either overweight or have been in the past. It is a joy to know that if we ask or have asked for extra on a sandwich what the server thinks of us.

I always ask for a few more onions on my sub...now I know that if I do...I am a loud...fatass...greedy person. I always ask nicely though.

Yes...I have worked food service...retail...and yes...people can be demanding...it is part of the job.

BTW Not all servers are perfect either...some are loud...some are over weight...I don't have a clue about if they are greedy however. I just know that sometimes they are not always pleasant...I tip accordingly.

I don't know if this is relevant, but I hear ya on portion sizes varying! Honestly, the employees SHOULD just stick to what their company/trainers taught them to put into each meal. There are guidelines for a reason.

I work at a chinese restaurant in a mall near my house, and I am always irritated by these loud, fatass customers who yell at me to add extra of everything when I'm putting their bowls together, even though the regular portions are QUITE large already, /and/ they are not paying any extra for that extra sesame chicken, ect.

so, it's actually greedy customers that get portions doubled up past what they should be, past what you are supposed to be paying for/and logging in as calories.

loud...fatass...greedy customers...

You must make a killing in tips!

Wow nice judgement.
I'm actually a very, very sweet and bubbly person with every customer; people come back and are like "Heeey, I remember you, hi! "

but then there are the rude, loud, greedy people I'm talking about.
I was once SWORN at by this very overweight woman who had demanded double meat, and when I quietly and politely explained it would be 2 dollars extra, she screamed at me to just "give me the god damn food and shut up"
I'm not exaggerating.
these are the joys of customer service, no matter how sweet I try to be.
so thanks for judging me by what I say on a message board and would NEVER actually say at WORK.
thanks.

I am only going by what you wrote.

Many of us here are either overweight or have been in the past. It is a joy to know that if we ask or have asked for extra on a sandwich what the server thinks of us.

I always ask for a few more onions on my sub...now I know that if I do...I am a loud...fatass...greedy person. I always ask nicely though.

Yes...I have worked food service...retail...and yes...people can be demanding...it is part of the job.

BTW Not all servers are perfect either...some are loud...some are over weight...I don't have a clue about if they are greedy however. I just know that sometimes they are not always pleasant...I tip accordingly.

I was clearly venting about the RUDE, loud, nasty ones,
not some polite person like yourself kindly asking for a little extra.

I'll be sweet as sugar and say, politely, "Sorry sir, it will be a few dollars extra, is that okay?"
and these people I'm talking about will EXPLODE into angry, swearing rage and tell me it's unfair,
as if /I/ make the rules.

also, I treat every customer very kindly even though I am not permitted to take tips, though I have been offered many tips before, which speaks of what a polite server I am.

Hi there - we don't have a Chipotle in NZ - is it tasty food? Sounds as though it's something like a Subway where they fill it up from a range of containers. Hot food? What am I missing

It is delicious and offers some healthy options/ingredients for when you're out and about. They're well known for their barbacoa.

Personally, if I'm doing fast food Mexican. I'm doing Miguels Jr. It is awesome.

I was clearly venting about the RUDE, loud, nasty ones,
not some polite person like yourself kindly asking for a little extra.

I'll be sweet as sugar and say, politely, "Sorry sir, it will be a few dollars extra, is that okay?"
and these people I'm talking about will EXPLODE into angry, swearing rage and tell me it's unfair,
as if /I/ make the rules.

also, I treat every customer very kindly even though I am not permitted to take tips, though I have been offered many tips before, which speaks of what a polite server I am.

rude, loud, fatass, nasty ... anymore adjectives you'd like to add to that ever growing list?


Seriously, you're a gem. (that was actually sarcasm) ... Pretty much what I'm seeing is that you are a bit self absorbed, and totally loud, rude and nasty. But hey, congrats on not being a "fatass"!

I go to Mad Mex in Australia for naked burritos, I ask them to go easy on the rice cheese and sour cream and add plenty of salad, that way its more likely to be under than over, but if I am a little low on calories for the day I just let them go nuts and add 100 extra, just in case :-)

I work at Chipotle.

We're supposed to give out 7 ounces of rice, 4 ounces of meat, and 3.5 ounces each of the additional items. If you want your bowl to be "correct" tell them to measure out 4 ounces of rice, etc. A spoonful is 3.5 ounces...so when we scoop those extra bits of meat the second time, you're not getting double, we're just making it 4 ounces. The plastic side cups are 4 ounces, just for a visual. When I first started, I would just scoop all the meat into a side cup, and then dump it on the bowl.

Trust me, corporate has this down to a science. At my store we actually pulled out the food scale, just to confirm.

So...what you're saying is what OP described as "overage" is likely SPOT ON measurements (esp. w/ the rice--you're SUPPOSED to get 2 scoops)? To the OP and others upset by this--please relax--your Chipotle is doing it RIGHT if they are giving you "extra" meat and rice!

No. Not to knock the "I work at Chipotle" person, but EVERY single fast food joint has precise corporate regulations for serving size. Of course they do.

This does not, however, nullify human error or variance. Do any of you people even know anybody who works in fast food? It's typically populated with very young people, many of whom aren't exactly known for their precision. It's very easy, and common, for one person to serve you a bit more or less ice cream in your cup, cheese on your burrito, etc. All corporate companies are aware that no matter how precise they want the workers, they have to account for variables.

I read, re-read, and read this post, and I'm still not seeing the issue.

Really? Perhaps you need to work on your reading comprehension. It's pretty straight forward. Chipoltle lists calorie counts for their food, he's simply pointing out that it's quite likely that what you're eating has more calories than what is listed.

I don't get why people want to reply in a rude or condescending way to a post like this. Some people might not be aware of this and it's a valid point. Doesn't stop me loving Chipotle or being completely happy to have them overload me with the guacomole but it's something to keep in mind.

It's just a no **** Sherlock Holmes moment is all. Eating food prepared by someone else is an excellent source of inaccuracy in logging. I thought a detail like that would be pretty hard to miss reading the forums but I suppose I guessed wrong

I was clearly venting about the RUDE, loud, nasty ones,
not some polite person like yourself kindly asking for a little extra.

I'll be sweet as sugar and say, politely, "Sorry sir, it will be a few dollars extra, is that okay?"
and these people I'm talking about will EXPLODE into angry, swearing rage and tell me it's unfair,
as if /I/ make the rules.

also, I treat every customer very kindly even though I am not permitted to take tips, though I have been offered many tips before, which speaks of what a polite server I am.

rude, loud, fatass, nasty ... anymore adjectives you'd like to add to that ever growing list?


Seriously, you're a gem. (that was actually sarcasm) ... Pretty much what I'm seeing is that you are a bit self absorbed, and totally loud, rude and nasty. But hey, congrats on not being a "fatass"!

Jeez louise, have you never needed to vent about tough customers at work? I completely understood what she was saying--you always encounter a few exceptionally rude, obnoxious people when working in the service industry, and ones who scream and swear at you for following the rules certainly fit the bill. Pointing out--on your own time, away from work--that they are such doesn't make you a bad person. Sheesh.

As for me, I'm now just depressed that Japan doesn't have much to offer in the way of Mexican food. Le sigh.

I typically keep my venting to people who actually might care about my rant, like my friends IRL, not a public forum with specific guidelines against insults, cursing, body shaming... etc.

Someone posts something helpful about logging accuracy and for that "they deserve to be fat?"

400 calories is negligible?

This place... so many interesting opinions. :ohwell:

Someone posts something helpful about logging accuracy and for that "they deserve to be fat?"

400 calories is negligible?

This place... so many interesting opinions. :ohwell:

No, what I said was "If someone goes to Chipotle, or similar establishment, and expects to get exact portions from fellow flawed human beings, and then come to a site to complain about it, they deserve to be fat."

If you are trying to be precise in measuring your food and doing everything right, don't go to Chipotle. And worse, don't freaking complain if you do.

Write a letter to the USDA about their liberal deviation allowance on nutrition labels if you want to be helpful. Pretty sure Chipotle isn't obligated to even provide calorie estimates. You go, you eat, you be happy, and you at least get a somewhat ballpark estimate. That's more than what you get a Jorge's House of Fried Lard Chimichangas.