after poor service do you still tip good ???
Replies
-
I agree that having a bad day is a cop-out... I too have worked in food service and customer service for many years... Just grin and bear it... while many might be empathetic or at least sympathetic, at the end of the day people aren't there to see you have a melt down... they are there for the services and products your establishment provides...0
-
I had the worst service at a restaurant and they gave us the bill with a lot of attitude (you'd freak out too). I politely said "you don't have to be so rude, we are going to pay" Next thing she raises her voice and well.. it went all downhill from there and had my adrenaline pumping and the whole restaurant was looking towards my table.
Left $0 tip but the gratuity was still added on my card :explode:
Place had good food too but if your service really sucks that badly you don't deserve my money
Is this legal for them to add it in if you put $0?
Definitely not legal to arbitrarily add a tip against the will of the payer. But if they included it in the bill but also provide an additional tip line, then it would be legal since it was listed ahead of time.
Correct. Additionally, when places automatically add gratuity, for a large party or whatever, you can ask them to reduce it if it was not warranted.0 -
yep.. i tip..and I still tip 20% .... i married a bartender...these are just the rules folks, everyone has a bad day!
Everyone has bad days. Most of us don't get paid for them. If you have a bad day it sounds like a you problem and not a me problem. I will still give 10%. Normally 20% though.
Oh and if it is really bad service I leave 25% and unscrew the salt and pepper shaker tops.0 -
I would just lower the tip. That would speak volumes on the service she provided.0
-
I always leave the minimum. Waiters / waitresses make their money off of tips, and for all I know they could just be having a bad day.
Bad day or not...don't bring your personal stuff into the workplace. Bad days aren't an excuse for poor service or work performance...I know none of my bosses would ever take that as an excuse for slacking off or dropping the ball on something.0 -
I struggled with this on mothers day. I took my mom out for a nice meal and for the 2 of us it ended up being $70. The service was absolutely awful! I've been a server before so I know there's off days, but seriously not one single plate was cleared the entire meal, no refills, very nonchalant attitude and was more into flirting with the waitresses than making sure we were taken care of.
I always tip 20% or more, but was tempted to tip 10%. But, having worked in the industry before, I felt bad tipping 10% so I did 15%. I debated for a while though.
So, I guess I tipped low, but low for me not what the industry considers low.0 -
I leave a tip no matter what. I always keep in mind that it is hard times, and the person is working for a reason. It is hard sometimes especially when the service is not great, but hey...they can't be perfect all the time.
Mr. Pink: I'm very sorry the government taxes their tips, that's f*cked up. That ain't my fault. It would seem to me that waitresses are one of the many groups the government f*cks in the *ss on a regular basis. Look, if you ask me to sign something that says the government shouldn't do that, I'll sign it, put it to a vote, I'll vote for it, but what I won't do is play ball. And as for this non-college bullsh*t I got two words for that: learn to f*ckin' type, 'cause if you're expecting me to help out with the rent you're in for a big f*ckin' surprise.0 -
I never tip less than 20%, ever. Maybe because I was, at one point, a waitress?
I was a waiter back in the day. What does that have to do with anything??
I've noticed former waitstaff tend to be more forgiving.
Personally, I tip based on the work/service. If I'm at a high end place and order a cheap meal or no drinks, I tip a higher percentage. If I'm at a diner or cafe, and the service is great, I tip a much higher percentage. I give a crappy tip for crappy service.
That said, if I notice another patron behaving inappropriately, I'll give the manager another perspective. I was at one place where a patron was ripping on the waitress for putting whipped cream on the chocolate chip pancakes (yep, they're supposed to come that way, always do at this place). The waitress IMMEDIATELY apologized and offered a fresh order, and the customer went on and on and then complained LOUDLY to the manager about how incompetent and rude the waitress was. You bet I flagged down the manager and told him what I saw.0 -
And who decides what service jobs get tips, anyway? My wife and I owned a cleaning business for several years, too, and only one house we cleaned ever gave us a tip.
You don't tip owners -- the guidelines in women's magazines, Smart Money, etc are consistent on that. That said, my self-employed cleaning person gets a holiday gift equal to a week's cleaning fee, which is the norm for my area. I'm told that in Manhattan it's a month's worth.0 -
It depends on why there was poor service, if they're overworked and trying hard I don't hold it against them, however, I've had servers chatting with other workers or other patrons and ignoring me, in those cases I leave very little tip, depending on how mad I am, I've left a few pennies to get the point across. If the service is adequate I tip 15%, but I do tip more with a particularly good server.0
-
That said, if I notice another patron behaving inappropriately, I'll give the manager another perspective. I was at one place where a patron was ripping on the waitress for putting whipped cream on the chocolate chip pancakes (yep, they're supposed to come that way, always do at this place). The waitress IMMEDIATELY apologized and offered a fresh order, and the customer went on and on and then complained LOUDLY to the manager about how incompetent and rude the waitress was. You bet I flagged down the manager and told him what I saw.
Good for you! Great of you to step in!0 -
Ive served and bar-tended in high end and low end places.
First, I always leave 'something'. However, by something is typically no lower than 10%.
Second, When I receive good service I tip 20-25% (depending on bill price). If the bill is $15, I typically type at least $4. If the bill is $200, they get the even 20% if the service was great.
Third, who ever started this "you dont tip on alcohol" crap needs to me SMACKED! Companies track to make sure their employees are inputting their tips properly (so they themselves dont get KNOCKED). This number is BASED off of their SALES(foods, drinks, everything)! People can and have lost their jobs for not 'reporting' enough. Also, these servers and bartenders have to tip people out based of sales (how much in food sales to tip the buser, how much in bar sales to tip our the bartender, etc) - SO WHY IN HEAVENS NAME WOULD YOU NOT TIP ON YOUR ALCOHOL?!?!!?!?0 -
I had the worst service at a restaurant and they gave us the bill with a lot of attitude (you'd freak out too). I politely said "you don't have to be so rude, we are going to pay" Next thing she raises her voice and well.. it went all downhill from there and had my adrenaline pumping and the whole restaurant was looking towards my table.
Left $0 tip but the gratuity was still added on my card :explode:
Place had good food too but if your service really sucks that badly you don't deserve my money
Is this legal for them to add it in if you put $0?
Definitely not legal to arbitrarily add a tip against the will of the payer. But if they included it in the bill but also provide an additional tip line, then it would be legal since it was listed ahead of time.
Correct. Additionally, when places automatically add gratuity, for a large party or whatever, you can ask them to reduce it if it was not warranted.
Wow that's great to know! Yes the tip was one of those "For parties over XX you need to pay XX amount"0 -
I'm sorry, but if you can afford to go out to dinner, you can afford to leave a decent tip.
Don't like it? Eat at home.0 -
Bin-go.I'm sorry, but if you can afford to go out to dinner, you can afford to leave a decent tip.
Don't like it? Eat at home.0 -
Ive served and bar-tended in high end and low end places.
First, I always leave 'something'. However, by something is typically no lower than 10%.
Second, When I receive good service I tip 20-25% (depending on bill price). If the bill is $15, I typically type at least $4. If the bill is $200, they get the even 20% if the service was great.
Third, who ever started this "you dont tip on alcohol" crap needs to me SMACKED! Companies track to make sure their employees are inputting their tips properly (so they themselves dont get KNOCKED). This number is BASED off of their SALES(foods, drinks, everything)! People can and have lost their jobs for not 'reporting' enough. Also, these servers and bartenders have to tip people out based of sales (how much in food sales to tip the buser, how much in bar sales to tip our the bartender, etc) - SO WHY IN HEAVENS NAME WOULD YOU NOT TIP ON YOUR ALCOHOL?!?!!?!?
Well if I'm sitting at a bar and a bartender really quickly pops off a bottle cap, I don't think that warrants a 20% tip on the cost of that beer.0 -
Bin-go.I'm sorry, but if you can afford to go out to dinner, you can afford to leave a decent tip.
Don't like it? Eat at home.
Very true. I wouldn't care if not tipping screwed over the restaurant, but it screws over the individual worker which is why I am very fair in my tipping practices. But still, the tipping model IS designed to reward good service, so it is valid to tip less when service is bad.0 -
I'm sorry, but if you can afford to go out to dinner, you can afford to leave a decent tip.
Don't like it? Eat at home.
I'm sorry, but if you don't like your job as a server, then find a new job (perferably one that doesn't require interpersonal interaction)... don't take whatever personal problems you are having that day out on innocent costumers... Yes, there are going to be jerks that don't tip properly... but on the same token, there are people that do actually want to tip properly and perhaps above and beyond what is normal... however, if you are doing a half *kitten* job for any other reason other than being new (and even then it's a stretch), then you really don't deserve a tip.
Like I said before, my husband and I have been known to tip on the upwards of 50%.... but a server won't get that if they are being rude, have a bad attitude, don't inform us on what is going on, etc.
Part of your job is to make our experience at your restaurant pleasurable... it's not pleasurable if we have to ask another server to refill our drinks or to find our order.0 -
I think you did right.It is no excuss for bad service.Today I order food from an resturant before i went to work. I had called ahead so it would be ready. Well when i went to go get it,i saw the guy behind the glass texting i said hello 4 times. And he kept standing there texting so i said forget it and l walked out. How rude to not even acknowledge me. I just took my business elsewhere0
-
Bad service? No tip. If the service is THAT sh*tty, they don't deserve my money.0
-
I think tipping is a bigger thing in the US, do you have minimum wage there?
In the UK I consider tipping to be earned by good service, i reaaly don't like it to be on the bill already. It can lead to bad service as they don't care because they will get the service tio regardless.
If the service is bad I won't tip.
I probably would but low if I was in the US
We do have a min wage, but it's lower than standard for wait staff, since it is assumed that with good service they'll earn good tips. Both good and bad sides to that - good in that if you're a good waiter/waitress you can make more than someone who is mediocre. Bad in that if you get jerk customers, they might not tip well no matter what.
Just so some people are clear, some states have a minimum wage specifically for waitstaff, Some states have minimum wage all across the board.
Here in Washington State (Seattle) we have the highest minimum wage in the nation $9.04/hour, so the McDonald's worker is getting paid the same wage per hour as the person working at Kmart. So some people don't care if they get a tip or not.
A few weeks back I had a VERY rude bartender, I asked for the exact same drink I had the night before, and she said they didn't have it, I said "I was just here last night, it's on your table cards". Then she yelled at me for 5 minutes straight about how/why it was impossible for me to have had the drink I asked for. My friend was having a drink, and when we were done, we didn't leave a tip at all.0 -
You helped her more than anything. Ignorance is bliss, that's why she was so heartbroken when you pointed out her error. THe bliss just DIED.0
-
I judge accordingly, if the service sucks but the waiter/waitress seem to be genuinely sorry for whats going on behind the scenes then yes, a rude waiter/waitress even if the food is absolutely perfect will get the minimum.0
-
Depends, there are off days, and they are "oh hey I'm a 16 year old on summer break who's more interested in flirting with the other wait-staff then actually doing my job"
I tipped 10% (I've NEVER done that.) The girl had the audacity to bring the manager over because she "deserved 15%". Its bad enough we had to get up to refill our own glasses, put all the plates on the ledge behind us, receive cold food. You're kidding me right?0 -
If I had that kind of service - very little tip if at all. Tips are earned. I will always be polite and respectful, because I understand this may or may not be their only job, however, it is your job to provide a service. If the service sucks, why should I reward you with money - only to reinforce the fact you dont have to do your job to get paid.0
-
I am a VERY good tipper - sometimes 100% tip at a bar, and 50% at a resturaunt. That being said for bad service I give the server the "STD" Standard Two Dollar... That tip is pretty much an insult in the service industry.0
-
Wow. You guys still tip even if the service is poor?
I only tip if the service and meal is great.
Why would you tip poor service?
I don't even understand tipping.0 -
I've never had a bad waiter/waitress.......maybe it's because I'm not one of those people who feel that they have to kiss my *kitten* in order to get a good tip. I happen to be blessed with a fantastic personality...and believe me..it makes a big difference in the kind of service you get. Be kind..and you're likely to have a great time..and a great waitress.
Besides...you know when you're going to a place where the servers are tipped. If you're a selfish..bitter a$$ed person who's not likely to leave a tip....go to McDonalds instead.0 -
The problem with leaving a "bad tip?" The waitress has no idea it's a bad one (unless of course it's ridiculously obvious such as a penny or $2 on a large bill). They don't know that you normally tip above average for decent service so how are they supposed to know that the standard 10% - 15% is actually a bad tip for you as a customer? Leaving a tip that may be a lower percentage for you, could be the same amount as an average amount from someone else so it means absolutely nothing and doesn't communicate to the waitstaff that you received poor service and are not satisfied. Leave an average tip and talk to the manager? Do you honestly think the waitress standing around texting and chatting with the other employees is going to give a crap what your experience was like if she's still getting her tip? Unless everyone makes it a practice to talk to the manager about a bad experience then a one-off complaint to the manager isn't going to mean as much. And let's face it, not every customer talks to the manager about their crappy service. You just get up ticked off and leave. My husband refuses to complain because by the time it gets to that point, he's just ticked and wants to leave before blowing up at someone. How many people here can honestly say they complain every time they receive bad service as opposed to just leaving what you consider to be a bad tip? Just remember that bad tip is what YOU consider to be bad but it may be average for someone else.
Edit to Add: Yes, everyone has bad days. But if you are not able to keep your personal issues from having an effect on your job then ask to go home or call in. You're there to do a job whatever the industry is. Why should you get paid to stand around and not do your job?0 -
The problem with leaving a "bad tip?" The waitress has no idea it's a bad one (unless of course it's ridiculously obvious such as a penny or $2 on a large bill). They don't know that you normally tip above average for decent service so how are they supposed to know that the standard 10% - 15% is actually a bad tip for you as a customer? Leaving a tip that may be a lower percentage for you, could be the same amount as an average amount from someone else so it means absolutely nothing and doesn't communicate to the waitstaff that you received poor service and are not satisfied. Leave an average tip and talk to the manager? Do you honestly think the waitress standing around texting and chatting with the other employees is going to give a crap what your experience was like if she's still getting her tip? Unless everyone makes it a practice to talk to the manager about a bad experience then a one-off complaint to the manager isn't going to mean as much. And let's face it, not every customer talks to the manager about their crappy service. You just get up ticked off and leave. My husband refuses to complain because by the time it gets to that point, he's just ticked and wants to leave before blowing up at someone. How many people here can honestly say they complain every time they receive bad service as opposed to just leaving what you consider to be a bad tip? Just remember that bad tip is what YOU consider to be bad but it may be average for someone else.
That's why you also alert the manager in someway as well. We always alert the manager for either subpar service or stellar service.0
This discussion has been closed.
Categories
- All Categories
- 1.4M Health, Wellness and Goals
- 393.6K Introduce Yourself
- 43.8K Getting Started
- 260.3K Health and Weight Loss
- 176K Food and Nutrition
- 47.5K Recipes
- 232.6K Fitness and Exercise
- 431 Sleep, Mindfulness and Overall Wellness
- 6.5K Goal: Maintaining Weight
- 8.6K Goal: Gaining Weight and Body Building
- 153K Motivation and Support
- 8K Challenges
- 1.3K Debate Club
- 96.4K Chit-Chat
- 2.5K Fun and Games
- 3.8K MyFitnessPal Information
- 24 News and Announcements
- 1.1K Feature Suggestions and Ideas
- 2.6K MyFitnessPal Tech Support Questions