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Please flag the spam !
The new forums have features to limit spam, like rate of posting restrictions. However to keep the boards easy to access there are no restrictions on signing up and posting, so we still get spam here. We can now flag the posts and have them disappear if 5 people mark them as spam, so as well as shouting at the screen when…
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Report Food Data Inaccuracies
Hi everyone! Improving and maintaining our robust food database is extremely important to us at MyFitnessPal. We have an entire team of registered dietitians and engineers working behind the scenes to improve our data and correct inaccuracies, and we need your help! Submit inaccurate food details in the thread, and kindly…
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Known Issues
Hi all, Here is a list of our known issues: * Current MyFitnessPal Status * iOS App * Android App * Website * Integration Partners - (Like Fitbit, Apple Health, Google Health, etc.) * Announcements from our Tech Team * General Troubleshooting Community Forums and Groups: (these are documented bugs that have been submitted…
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Welcome to the MyFitnessPal Tech Support Questions Category!
Welcome to our community! This forum category, MyFitnessPal Tech Support Questions, is the place for you to ask technical questions about how to use the app or website to be answered by other members. This is not a monitored tech support channel. For troubleshooting, please reach out to our Customer Happiness team at…
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Posting a news article in my community group
I am a motivator in a group and am trying to post a link to an article (which has open access to anyone with the link). However, when I try to include the link in the post, I keep getting error messages that it doesn't work.
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My dates on my nutrition calendar are wrong.
For instance, my last 7 days screen shows 09/20-09/26. Please advise.
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How do you enter cooking instructions when creating a recipe
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Community on android app
I can log into the community on the website, but on the android app it has said community unavailable for 2 days
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Why is my weight listing reversed?
The other day suddenly my weight listing went from latest to earliest. In other words I now see April when I started as the last listing instead of the last time I logged in. I've been looking for a way to reverse this but haven't found it. Anyone else have this problem?.. Barbara
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What happened to the app?
My search is all jacked up was there a new update? This app use to be really good until a few weeks ago I could find all my past stuff and recipes easily from the diary section. Ive been using jt for 3 years and each update was an improvement until now. Am I alone?
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Incorrect Information
The green check verified for boneless skinless chicken breast shows sodium to be 10 times higher than what it is. How can we trust them if they are this inaccurate?
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How to Upgrade to premium plus and get the meal planner
I would like to add the meal planner functionality but don't see where to upgrade.
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Cannot find individual ingredients of my logged Meals
Recently updated my Android app. I have a couple meals saved and one of them has a Marinara sauce item that I have logged alot for the past couple of years. I noticed that I can no longer find it when I search for it individually, even though it gets logged everytime I add my meal containing that item. It would be fine if…
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Why are calorie goals calculated differently between iOS and website?
Using the goals section I toggle between the different weightloss goals (maintain, lose .5, lose 1 etc) and keep the activity level the same between the two platforms. However on iOS the goal number is always higher than the web given the same inputs.
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Tomorrow, yesterday and today are in unusual order
The < and > buttons don’t appear to be working. When I click forwards a day, I get the label “today” again, and when I click forwards again it now tells me it is “yesterday”. Going in the other direction when I go backwards it now tells me it is “tomorrow”. When I click on the nutrition button, instead of getting the last…
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Dashboard does not get updated with entered goal values
Hi, I'm struggling to enter my nutrients goal. I'm choosing My Home - Goals - Daily Nutrition Goals. I'm entering the values of daily macros: Carbs - 210g Fat - 70g Proteins - 200g and save it - it is visible there. However if I choose Dashboard and My Diary, there are still values taken from I do not know where - C-344g…
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my app on apple
My app entries on my iphone does not sync with the web base login. What is going on please. [edited by mfp staff]
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Tracking added sugar
Why doesn’t MFP separate added sugar from total sugar?? This seems like an important feature that is missing. I saw this question asked 2 years ago and they responded they could put it in an update but nothing yet…
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how to view meal plan on desktop
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Is the things changed in the last update permanent
After the last update alot of things changed the way I enter food and its not good if I can go back to the way it used to be. Before I could search by brand now it won't let me I have to type the name of the food for my recent things, for example when I type taco bell all the different food would come up but now i have to…
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Is it possible to add step count manually?
I am trying to add the step count I have from a different application to here. But I couldn’t find a way to add that.
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Meal planner is showing macros for gaining weight when I have selected lose weight
macros for lose weight is calculated incorrectly and labeled as gain weight
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Garmin calorie calculation is wrong
last week 7,000 steps from my Garmin Connect app calculsted 700 calories (ish). This week 8,000 steps is calculating just 236 calories. What is causing this please?
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I was logged in this morning, now cannot log in...
I was in the app this morning, it worked fine. I am able to log in and use the website. But, generally I use the app. Now at lunchtime, It wants me to log in, which I usually am alredy logged in. But I can't. Says email/pw not working. I tried 3x to reset PW, never get the email. So I chatted with virtual agent, and that…
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Losing steps in the app!
after I finish my steps sometimes around 19:30pm, I noticed that on the next day when I recheck the steps, I lose steps on the app, for example, My goal is 6000 steps per day and I would do 6,268 steps on September 15th and in the morning when I check again, the app shows 6,058. Last night I did over 6000+ steps and this…
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"Logging Progress" now capturing fiber - previously showed Protein
On mobile app, my "On a Roll" now shows fiber and it has always shown protein. How can I change this back to show protein? 🤔
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Why do the updates remove my history and I have to look everything up again.
This needs to be fixed. I dont want to take the time to scan everything again when its the same foods I ate last week and been eating...
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7-Day Average is Off
the top of page shows a completely different set of dates than the by-day break down. If I page forward, it gives me the current week, but when i “x” out, I’m a week or more in the future. Even I seldom log that far in advance I assume this is part and parcel of the other scrolling date problem. Any word on when a fix is…
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Is My foods history different when unsubscribed?
Recently i let my Subscription expire (just trying to save a buck) I have been using MFP for years hough. And usually i start to type in one of my foods or meals and my carefully curated /inputted selections show up. But now its like im starting from scratch with ingredients. my meals are all there (but dont show up when i…
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Carbohydrate Values Are Displaying Incorrectly
I’ve noticed over the last week or two, the carb values of my foods are being displayed incorrectly (always lower grams than it actually is). However, if I try to edit the food, it shows the correct values. When I go into my day view of my total nutrients, the carbohydrate total will be correct, even though the wrong carb…
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Food weights defaulting to sixteen decimal places?
When I input a weight with a decimal point (ie 1.6 of 100g) it shows something like this 1.5990000007645320?
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Creating recipes into MFP for the public
Hi- I am having trouble figuring out the answer to this question and no matter what I try it does not work for me. I am creating a recipe book and want to add my recipes into MFP for customers to be able to search and log into their diary. It seems like this isn’t possible until you get approved to do so? Does anyone know…
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MFP not calculating my carbs correctly!
So I have noticed the app has not been calculating my carbs correctly for the past few days. For example, yesterday, I ate 56gms of carbs, yet MFP is calculating 86; today I ate 75gms of carbs and MFP is calculating 84. I am getting the amount by adding up the carbs MFP lists for each food entry. Also I am noting that when…
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Sync with another person
Can my husband and I sync our apps? It would be great since we bithbus the meal planner.