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Please flag the spam !
The new forums have features to limit spam, like rate of posting restrictions. However to keep the boards easy to access there are no restrictions on signing up and posting, so we still get spam here. We can now flag the posts and have them disappear if 5 people mark them as spam, so as well as shouting at the screen when…
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Report Food Data Inaccuracies
Hi everyone! Improving and maintaining our robust food database is extremely important to us at MyFitnessPal. We have an entire team of registered dietitians and engineers working behind the scenes to improve our data and correct inaccuracies, and we need your help! Submit inaccurate food details in the thread, and kindly…
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Known Issues
Hi all, Here is a list of our known issues: * Current MyFitnessPal Status * iOS App * Android App * Website * Integration Partners - (Like Fitbit, Apple Health, Google Health, etc.) * Announcements from our Tech Team * General Troubleshooting Community Forums and Groups: (these are documented bugs that have been submitted…
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Welcome to the MyFitnessPal Tech Support Questions Category!
Welcome to our community! This forum category, MyFitnessPal Tech Support Questions, is the place for you to ask technical questions about how to use the app or website to be answered by other members. This is not a monitored tech support channel. For troubleshooting, please reach out to our Customer Happiness team at…
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Are active suggestions ever going to be considered?
I've submitted some from 2024 for using the food diary and for the general condition of the database that are still listed as active. The most bothersome are: 1) For search results, especially for those older items that I hadn't added, a method of showing whether I can use an item rather than going through checking its…
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Calorie counts are suddenly 470 calories higher
Today I noticed that my 2000 calories per day counter was set to 2470. I can't change it back. I go to the Goals page, change 2470 to 2000, save it … and then the change disappears. Is this a common problem?
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Most recent foods not actually recent
I have a premium account and when I go in to log food, I usually count on the recent food list to make it easier to enter things I have already eaten, but I noticed they are not updating. The foods that show up as most recent are quite old and I haven’t eaten them in some time. Is this something that is already known and…
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Calcium in grams
I need to keep track of my calcium amount due to osteoporosis. MFP only keeps track in %, not grams. Is there a way to convert?
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Connect Glory fit watch
Hi my name is Tim. I'm new to my Fitnesspal . I connected my Glory fit watch to Google fit. Yet I still can't see my steps on my Fitnesspal . Does anyone know how to connect yhem
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Why are posts disappearing when Post Reply is entered?
I am the Weigh-In Leader on one of the eight 5% Summer Seasonal Challenge Teams and some members (including myself) are having their post disappear when they hit Post Reply. When hitting Save Draft the post remains, but as soon as Post Reply is entered the entire post disappears. This is happening both on the website and…
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CUSTOM GOAL APP ISSUES
THIS STARTED HAPPENING YESTERDAY. MY ANDROID APP IS ACTING UP BADLY AND BECOMING A FRUSTRATION ESPECIALLY AS I AM IN BODYBUILDING PREP AND SUPER STRICT WITH MY MACROS. FOR THE LIFE OF ME THE CUSTOM GOALS I'VE HAD FOR THE PAST 6 SIX WON'T SICK, IT GOES CONSTANTLY BACK TO SOME DEFAULT I DIDN'T CREATE FOR MYSELF AND IT'S…
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How to link correct steps from Apple Watch
Hi everybody! I’m Tracey from Baltimore. I’m back with this app after several years. I have connected the app with the Apple Watch Health app but I’m still not getting accurate data on my steps. Is there a way to connect that I’m not aware of. Any suggestions would be greatly appreciated. Thanks so much!
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Fitbit linked to MFP
Can anyone explain how the calorie adjustment on MFP works? Is it purely for your steps or does it take into consideration all the other exercise logged in your Fitbit? I have them linked but today I walked 12,000 steps, did a 30 minute hit session (recorded as 200 calories on fitbit) and 15 min cross trainer (100…
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Kilojoules to calories
is there a way I can make my dashboard say calories instead of kilojoules?
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I can no longer access the Recipes section, to update or add recipes? Why is this so?
I've really appreciated the ability to import, add and edit recipes in MFP, but now I cannot access the Recipes section. I receive the following error message: "There was a problem with your request Sorry, but a server error occurred processing your request. Our team has been notified of the issue." Can anyone help with…
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Nutrition Goals Will Not Save
Android: All of a sudden just this week, no nutrition goals will save and persist. Not the overall calories and macros, and not daily goals either. I go in and make the change on my phone and it looks okay but then when I go to the diary for today I see that it's not changed. And then when I go back to goals they are gone…
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Macro settings not saving
I have used MFP for sometime and have had no issues in changing my Calories and the macro split myself. This last week the changes are not saving on my mobile app and with the web version it is reverting back to the default MFP calories and macro split. Help please!
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Calorie goal keeps reverting back to 2979
Premium user. I want to set total calories to 2659 and protein to 154g. But keeps reverting back to whatever MFP seems to want. Exercise calories is OFF so this is not the problem. Ive tried using the app and the desktop login. Ive tried switching off the ability to swap from percentage and gram goals. Any help would be…
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Macros % split keeps altering itself?
Hi all, Anyone having issues where their macro % split goal keeps altering itself? I’ve been set a fixed calorie goal and a % split across my macros which is consistent day by day (2198 calories, 55% carbs, 25% protein and 20% fats) however looking through my days the goal keep changing on its own from the above to 45%…
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Daily Nutrition Goals not saving!!!!!
I'm using MFP on the desktop and Android app and when I save my nutrition goals in one or the other, they're not saved! This needs to be fixed. When can we get an update on this issue?
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How do we add a picture to the comments on posts?
I keep seeing posts where others comment with pictures but when I try it doesn't work
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I need to do my basic settings as I am a diabetic
Could you please help me on setting the basic stuff here?
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Premium + Question
I wanted to try the premium + membership but it does not show up as an option when I went to manage my subscription page . I have an iPhone I tried with computer and still have no way to signing up. I have sent multiple support request from the chat box with no response. Anyone have an idea? I am a long term premium member.
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why charge me if canceled my subscribtion already
i have already canceled my free trial subscribtion but although they charged me annual subscribtion and i need to refund them please
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App won't match website cals or %
Starting in the past week or so, the calorie goal and percentages on my app don't match the desktop site. When I change them on the app and save them they just go back and then also change on the site. But what is on the app is wrong. Is anyone else having this problem? I have cleared cache, logged out, and uninstalled.
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Food & Exercise Notes are NO longer visible or editable AFTER latest software update.
Food & Exercise Notes are NO longer visible AFTER latest software update, can only see in Full Report mode. They CANNOT be edited - you lose your Notes if you try and edit as the system overwrites and does NOT allow addition to your saved NOTES. You have introduced a MAJOR flaw in this new update even though you have…
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Anybody know the email for support to express my issue?
when I did my account back in January, they give me a username and a username with email attached that says private relay.appleid.com. I’m now trying to link my with my new scale and I can’t do it because I do not know the email password combination to change my info. I thought if I created a new account to merge them, it…
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Macros constantly reset even immediately after saving?
MFP Premium user, setting custom macros (by gram) doesn't seem to save. I've reset them 4-5 times this morning and frankly I'm starting to look to other nutrition trackers as this is just idiotic. The entire reason I chose MFP Premium was the ability to set custom macros, and having to reset them to my chosen goals every 5…
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App no longer working
Anyone else not able to log to app in via Facebook? I get an error and says I no longer have an account. I can log in on website with no issues using FB but I much prefer using the app. My problem might be that I have an old account from years ago and it’s tied to same email. Therefore if I say I forgot password it ties me…
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Why can't I post to my teams?
I'm a Co-Leader of the 5% Challenge Community. I've been trying for 2 hours to post to my teams but always get this message: I'm then redirected to the MFP Recent Posts page.
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All my food in “most recent” is gone after update!
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Cannot Log In Via App
On April 30th, I sent a support email about an issue I was having with the MyFitnessPal Android app. I was logged out of the app unexpectedly and when I tried logging back in, it would be stuck on the blue loading screen with the circle spinning. It would never log in after hours. It's now over two months later and I am…
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Linking Abbot Libre Sensor with My Fitness Pal using iPhone
Hi, I have managed to get my blood glucose data sent to my Apple Health app on my iPhone using the SweetDream app. My only problem now is that the glucose data from Apple Health is not being seen in My Fitness Pal and I have enabled all permissions and done everything suggested by ChatGPT. I am on the basic plan, but…
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My daily calorie goals are randomly changing
After using this website for a couple years, my daily calorie goals are suddenly randomly changing. I did a search, and found this: MyFitnessPal users have reported that their daily calorie goal is randomly changing. To fix this issue, users should go to MY HOME > GOALS > EDIT (FITNESS) > Under the “When I Log An Exercise”…