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Please flag the spam !
The new forums have features to limit spam, like rate of posting restrictions. However to keep the boards easy to access there are no restrictions on signing up and posting, so we still get spam here. We can now flag the posts and have them disappear if 5 people mark them as spam, so as well as shouting at the screen when…
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Search for Help Desk articles in the forums with Federated Search!
Hi all! I wanted to take a moment to announce a new feature we’ve enabled in our forums and dive in to how it is used. Federated Search is a useful function that combines the existing search tools you already use in the forums with our database of Help Desk FAQs on the MyFitnessPal platform. What does this mean? Basically-…
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Welcome to the MyFitnessPal Tech Support Questions Category!
Welcome to our community! This forum category, MyFitnessPal Tech Support Questions, is the place for you to ask technical questions about how to use the app or website to be answered by other members. This is not a monitored tech support channel. For troubleshooting, please reach out to our Customer Happiness team at…
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Why did my calorie intake go up from 1530 to 1750 if i still need weight to lose
When i started almost a month ago my calorie intake per day was 1530 until today.. i realised while filling out my food somehow it went up to 1750. Is that normal? Should i somehow change it back? I don't understand. I lost close to 4lbs within this month does that have to do with anything
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Tracking added sugar
Why doesn’t MFP separate added sugar from total sugar?? This seems like an important feature that is missing. I saw this question asked 2 years ago and they responded they could put it in an update but nothing yet…
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Is it possible to change my water goal?
??
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App takes long time to start up
Why since product update the other day it now takes a long time for the app to load
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Problem tracking water?
Hi - relatively new using the app... is there a "fix" for he water tracking? It doesn't always save the entries and it's getting really annoying. Thanks
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Food Search Not Working
When I search for a certain food and hit the button that says Add Food to Diary, it takes me to a page that says: Page Not Found. I've cleared my cache, but it still is not working. Any suggestions?
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Plan
Hi, hope you can help as I am returning to use the app. I looked at the Plan section, and I can opt any of them. Are they free in premium or have to pay again to use Plan.
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Vitamin C
Why does the app not have a reading for vitamin c from certain foods like pineapple? Is there no vitamin c in pineapple?
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Is there any way to edit the calorie value of a food scan by barcode?
I added a food supplement by scanning its barcode. The calorie value shown is lower than what is on the label by a factor of 6. I was wondering if there's any way that I can edit that entry in order to more accurately reflect the calories I am consuming when I take this supplement.
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How do I edit serving size on incorrect food items?
Hi there, when I use my bar code scanner, I sometimes find that the information is outdated on the nutrition breakdown. For example, I just scanned a soup and the serving size as well as carbohydrate amount is different from the label to the app. I click the "missing/wrong nutrition" button, click the check box about…
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IOS App shows exercise calories as positive, desktop negative
On my iphone, myfitnesspal shows: Calories 2100(Goal) - 1117(food) + 403 (exercise) = 1386 on the desktop (Myhome) 2100(Goal) - 1117(food) - 403 (exercise) = 714 403 Calories does show as burned under the exercise tab ... Anyone else notice this issue?
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Copy Previous Day's meals has disappeared from the Android app
I am a long-time user and I have used the functionality to copy all or some meals with a simple click from the previous day to the current day ever since it first appeared, but now it is gone. Can anyone elaborate on this? Thanks.
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Hidrate Spark
I want to connect my Hidrate spark water bottle but I don’t know how. Anyone use one?
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I would like to share my progress with my trainer without printing everything out. How do I do that?
I would like to share my progress with my trainer without printing everything out. How do I do that?
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Is there a food scale that will pair to my fitness pal?
Adding the nutrition to the app while doing meal prep would be nice and save time.
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Discrepency in steps
The # of steps shown is way off compared to what my AppleWatch and Health app say. This has been happening for a very long time. For example, MFP shows in my app (both on daily log & dashboard) that my steps are about 4,200 steps. My health app AND Apple Watch say 10,000+. Thoughts to fix? I have tried everything I can…
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Support
Does anyone know why the data from Myfitnesspal app isn't transferring over to Fitbit app?
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My scanner won’t work it keeps taking me to premium
My name is Debbie
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Missing select and copy to date
How can I access the feature that allows us to scroll down and select all the items we want to copy to another date ? Doing it meal by meal is tedious and sometimes I only want to copy over part of a meal not all.
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Health app not syncing
My apple health app all of a sudden isn’t syncing. It’s not showing as connected even though I’ve went through the setting multiple times and allowed everything. Anyone else having issues?
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Alternatives to Ticket Factory
Is Ticker Factory just a generic script that people use for visual tracking here on MFP? Is it simply a function of these forums that allows them to display. Or, is MFP locked down and only Ticker Factory can be used for these little script displays?
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Freezing App
For weeks now, every single time I open the app, it freezes. I have to completely close it out and then reopen it to enter anything. Does anybody know what’s going on?
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Hello. My name is Carrie.
I'm new to the app and loving it so far. My daughter and I doing the free trial for now. Is there a way to share a meal that i made in my app with my daughter?
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The weight report grap
Can anyone explain the weight report graph to me? I haven't got anywhere near 16st6 and yet that's what's shown on the graph?
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Changing from monthly to yearly subscription
Does anyone know how I can do this? Now that I’ve tried the app, I’m willing to commit
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User search function is gone
Why can we no longer look for users? This function is not there any more.
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Da Fit App not recognised
Ive just bought a new watch P58 that uses the Da Fit app. I cant get it to link with MFP for workouts and steps. The only place i can link steps is from my phone which is inaccurate as i dont carry it all the time. Ive had to choose the ‘dont link steps’ option as it doesnt see the watch or the app i use. I have to enter…
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Not getting changes entered on website or tablet on new phone android app
Change from a pixel 4a to a pixel 7 pro. When I add any food on phone it shows up on the web and android tablet, but anything added on website or tablet does not show up on the phone. Tried uninstalling app and reseting phone multiple times but issue is still the same. Have been using the browser on the phone, because app…
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Progress data gone⁉️
I had years worth of data...I log in today and it is all gone! What happened. How do I get it back?
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Portion sizing
How to I convert all to grams? Currently, see pic, one ingredient is measured in cups, one in grams and one in ounces. Would like to convert all to grams so I can cook a batch and portion out evenly when weighing out a meal. Thanks! https://photos.app.goo.gl/jrjuUiFg6uBetaVm7