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Cancel subscription
I'm not able to cancel my subscription using the instructions for android or website. Kindly advise how I can cancel please. Thanks
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How to change "Last 90 days" in the weight tracker to when started?
How to change "Last 90 days" in the weight tracker to when started?
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893 calories from 1634 steps with Garmin Sync???
Hey all, I am really confused! I have started syncing my Garmin watch with MFP and include the steps as this is more accurate than my phone step count. However, I am realising that the calorie adjustment seems way off. Already today I have apparently burnt 893 calories from just 1600 steps. This is surely a mistake and is…
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Question about macros in mfp
Ok mfp is telling me i have 375 cals left to eat. But my diary is saying i have 48g protein (192 cals), 78 g carbohydrates (312 cals), and 30g (270 cals) fat. For a total of 774 calories left. Why is there 399 calorie difference.
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Subscription
I’ve been a Premium member for a few years. My $49.99 auto renewal did not process and my premium access has stopped. Via the app the cost of renewing is $129.99. I’m having no luck with the help centre/contact us options. How can I get this sorted?
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how do I get ahold of customer service to get my premium refund
I have been trying for days to reach customer service to get the refund from my canceled premium subscription. the benefits of premium have been removed from my account yet they keep my money. how do I reach a person
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Calorie count recap
The calorie count daily recap is incorrect. It does not take into account the serving amount, it takes the full serving basic amount . That needs to be corrected.
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Find friends
How do I find friends
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What happened to the find friends in community
What happened to the find friends in community
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Cancel
Cancel everything to do with this app and the subscription
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Vibration when adding entries on phone
For the last week or two, I’ve noticed that my Android phone gives a little vibration every time I add a food to my diary. It’s very annoying. Does anyone know how I can turn this setting off?
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Samsung Health workouts takes forever to update to my diary
I do workouts, mostly through Nike Training Club App, and I log the workout on my galaxy watch so it then gets logged in samsung health. But it doesn't add the workouts to my diary until the next day. Yet, my step count is updated regularly throughout the day, so it seems I am connected fine. Is there a better way to log…
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Does anybody know when the Samsung Health duplication bug will actually be fixed?!
This has been going on for years now! There are posts dating back over 2 years with MFP staff responding and saying it will be fixed. It duplicates exercise entries over and over, making tracking calories near impossible. If you remove the extra entries, they reappear after a few minutes. It's so frustrating! I've been…
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Can't sync Fitbit to Myfitness pal
I am trying to sync my Fitbit to Myfitness pal. I'm getting an error message that says a fitbit is already connected. I've disconnected many time and then tried ro reconnect. Has anyone had this happen or know how to fix it?
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partial update
I have lost the weight tracker on my "new" Home page. If I look at this forum there is a way to add but I don't see the same menu options. Looks like I have a partial updated version (PC using Firefox and myFitnessPal Premium) How do I get this to update my version?
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Calories changed overnight
My fitbit syncs to the app throughout the day, and I always make sure the watch and app match before I go to bed. I've noticed that the calories burned changes overnight. For example: yesterday I manually shoveled heavy, wet, deep snow for an hour in the morning, which is a very intense workout. Then I hiked for an hour…
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Picking a “Plan”
Under the “Plan” feature is it possible to pick multiple plans at the same time?
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Manual Recipes Not Working
Since yesterday I am unable to manually create a new recipe. I enter in all the info and when I try to submit it I get a page error. I just added a new recipe a few days ago, and it was working fine then. Is this a site issue, or does anyone have any suggestions?
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Notification timestamps are off
Something has happened recently that is causing a delay in Notifications for posts in discussions. The notification can take 10-30 minutes to appear in the notification list after a post, and when it does, the timestamp of the notification doesn't match the timestamp of the post. This and other bugs that I've noticed for…
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unable to connect to server on my mobile app
For the last couple of days, the app has been unable to connect with the server, and I cannot log in to record entries and have had to go to my computer. It sounds like it is a problem on MyFitness Pal's side. Anybody else having that issue?
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glitch?
Hi all - I've been using the app for more than 10 years and it has helped me maintain my weight loss that I achieved by using the app. But, I just upgraded my phone and now when I enter my food, the new entry overrides/erases the one I just entered. Like, I'll put in pretzels at 110 calories. It shows up, and then I'll put…
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Why does the app “subtract” exercise from remaining kilojoules? It should “credit “ instead.
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Unclear about Nutrition Consumption
Hello, Does anyone know why there is a discrepancy between these two images? https://www.dropbox.com/scl/fi/6qi14gwfe1i9xojpubl2e/MFP_1.jpg?rlkey=r0km6qoawb2oc2opoav3z4ztu&dl=0 https://www.dropbox.com/scl/fi/xuallxcoj3xynmcx3z5hv/MFP_2.jpg?rlkey=6j4ki8up227t4jo38k58g23dp&dl=0
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Ad in premium version
Why is there an ad in the middle of my food diary? I pay for the app. This needs to be removed ASAP before I do a chargeback.
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How to make my fitness pal not record weight everyday?
I only want to weigh myself every week or every other week and for some reason my app uploads my weight everyday to my starting weight. I have follow the steps to change that to weekly but it still logs a weight everyday. I have to keep deleting the weights and want it to leave it at the most current weight I logged. Is…
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cancel premium membership
I am new to the app. I'm still in my trial period and have discovered premium isn't necessary for me. Can anyone help me?
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commercial coaches offering services
Hey, A "Fitness Coach" created an account, gave me a friend request, and now want's to "help me reach my goals." What is the guidance for us users who get solicited for outside coaching or services by other members?
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Hi. I add food to MyFitnessPal app then it disappears! Any ideas why?
I've been noticing the following: I add foods/beverages to MyFitnessPal app then they disappear! That happened sometime ago in a different suburb as well. I of course have to re-enter food but it gets really annoying as this issue is ongoing. And as I see nothing has been done about it. Any ideas when that will be fixed?
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Syncing issue with fitbit and myfitnesspal app
I've got a new charge 6 and it says it's synced to my fitbit but all my data from my fitbit isn't uploading to the myfitnesspal app. Any help would be very much appreciated
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Workout app and this website don't agree
Appears someone else posted a similar issue but didn't elaborate, so I will. Today via Google Fit, I exercised for 47 mins, burning just under 1k calories. Have waited an hour for data to load to this website. Data on this website says I exercised 34 mins, burning 347 calories. Huge difference by a third!! Not the 1st, 2nd…